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EyesWest Optical

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Surprise, United States

eyeswestoptical.com
Eye care center· Optician· Optometrist

EyesWest Optical Reviews | Rating 4.9 out of 5 stars (4 reviews)

EyesWest Optical is located in Surprise, United States on 12801 W Bell Rd #139. EyesWest Optical is rated 4.9 out of 5 in the category eye care center in United States.

Address

12801 W Bell Rd #139

Phone

+1 6235830377

Service options

In-store shopping

Amenities

Toilets

Accessibility

Wheelchair-accessible car parkWheelchair-accessible toilet

Open hours

...
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T

Taylor Hafermann

I had a great experience here! The staff was super nice and friendly. The Dr was SO thorough.. I’ve never felt so taken care of by an eye Dr before. The staff spent so much time trying to help me find glasses that I liked, and I really appreciated that.

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Baylee Jensen

They were so nice in helping me get contacts when I was on vacation. Thank you so much!

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Vince Lee

Eyes West Optical provides outstanding service and is deserving of its 5 star rating on the surface; however, they do not take care of, nor inform, their EXISTING patients who have a vision insurance plan that Eyes West intends to discontinue. I would expect they could identify patients in their data base who have United Health Care (UHC Vision) and inform them they are no longer \their patient.\ It's disconcerting to find out when making an appointment that they will no longer see you as their patient. This is a horrible business practice and they should have thought about the impact of canceling an in-network insurance carrier the same as abruptly trashing a segment of their customers. Those of you who \think\ you are a patient of theirs and are considering making another appointment with them should CALL them first! You just may find out when you \show up\ at your appointment that they may tell you, \...and you CAN'T keep your doctor too.\ The \front of the house\ operations at Eyes West is commendable, but this callous oversight of its existing patients gives me cause for concern for their lack of attention to business details and its effect on the patients they maintain.

M

michelle p

This is my first time going to them. I have hated my glasses even since I got them from one of the big stores. I went back to the original place but they dismissed me and just said I have to get used to the progressive lenses. I realized yesterday how wrong they were and that I've been wearing glasses that weren't made and fit properly. Eyes West not only helped me get a great new pair of glasses, they help fit my old ones and replaced the pads for free. I'm using my old ones until the new ones come in and it's amazing how just a good fit can make a difference. They also make me feel very comfortable and took a lot of time helping me pick out new frames.

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