Surprise, United States
13731 W Bell Rd
N/A
+1 6239754404
Toilets
Wheelchair-accessible toilet
I'm very happy with their service. Doctor made sure I had the correct size contacts for my tricky prescription and all of the staff is very, very nice! I like the convenience of making an appt online. Get the insurance on glasses. Well worth the 35 for scratches or breakage.
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Not sure why all the bad reviews but Dr. Smith was AWESOME. She is very personable and takes her time explaining things and answered all my questions. My husband comes to this location for her and this was my first time and I will definitely come back!!!! We drive about 30 mins to come here (even though there is a Target Optical about 5-10 mins away from us) because of Dr. Smith. Also, the staff on 11/7/20 was amazing, I believe the lady who helped us was Marie. She took her time with us and helped my husband find a pair of glasses (he tried 20 on). We don't have our glasses/sunglasses yet but the 1st part of the experience was great.
I thought they were really good. The Dr. Was very professional and the ladies in the glasses area were nice. So idk what everyone is complaining about.
They can't even make sure they have your phone number right to call you when your glasses are in and you spend over 500.00. you also explain that it's very important because your child is having issues with there nerve and is in testing
Very bad customer service. The girl that greeted us made us wait 40 min just to pick up our glasses and then we found out from somebody else that we didn't have to wait at all. If you go there make sure you have plenty of food, water and books to read.
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