Surprise, United States
13260 W Foxfire Dr #5
N/A
+1 6238254422
We interviewed 5 companies before settling in Thunderbird. There are so many pool build horror stories, and it is sooo much money. It's important to get it right. We did. These folks are great. That doesn't mean there weren't hiccups along the way, but each time they handled the issues that arose with integrity and respect. We changed some of our plans early on in the process. That created the hiccups along the way. Each time we noticed a difference, we reached out and the corrected the issue perfectly. No complaining, hedging, or delay. They fixed the issue, sometimes even going past what I felt they needed to do to make it right. They had higher standards than me, and I appreciated that because I don't know enough about pools to have a realistic and high standard. They weren't the cheapest bid we got, but they were not the highest either. In fact, our highest bid stressed their high quality parts so much that it came down to a comparison of parts and specs to make our final decision. Thunderbird used the same quality, high spec, equipment but never stressed it to us. Our 2 inexpensive bidders definitely used a lower level of equipment, so beware of the lowest bidders, if you plan to live with your pool for a long time.
like
We chose Thunderbird Pools because they built pools for two of our friends and they were highly satisfied. Chris G. was great to work with on the design. When construction began the superintendent, Teddy, was there almost every day. He kept us informed of what was happening and the schedule. Communication with this company is great! We were kept informed every step of the way. The office responded to our inquiries quickly. Everyone was easy to work with, friendly and professional. We know we made the right decision for Thunderbird to design and build our pool.
Thunderbird and it's customer service is second to none. Long story short, there was a mistake made on our project that delayed our end date. Starting from the top down, Thunderbird more than made up for it. Getting a pool is a huge undertaking and a huge investment. From the sales experience, to picking finishes, to corrections on any issues, we were well taken care of. They understand the investment and I really feel they want to build dream pools for their customers. Don't be fooled by competitors who offer lower base prices. Thunderbird is still very competitive and offers a better product and will give you personal attention and answer any questions you may have. Chris, our salesman, spent over 2 hours designing our pool at our kitchen table. Low pressure and very cool to work with.
Deli
The best companies in the category 'Deli'