Swampscott, United States
565 Humphrey St
N/A
+1 7815951991
Effective June 25, 2020, this facility has been ordered by the Commonwealth of Massachusetts, Executive Office of Elder Affairs, to CEASE accepting new residents until they correct numerous serious violations affecting the safety, health and welfare of their residents. My mother was one of them. She died earlier this year. Beware!
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My 81 year old NYC sister, with quickly advancing Alzheimer’s disease was at Bertram House for the last 6 months of her life. This was the 3rd local facility she was in because none were staffed sufficiently nor professionally for her needs. Bertram House had patient, professionally trained staff. She was treated with dignity and love. The food and housekeeping was above average. They watered her plants and kept her radio on her favorite stations. When the disease progressed to where more help was needed, they informed us and help make needed decisions. From the director of maintenance, food or nursing to the kitchen staff, everyone walked the halls and knew the residents. This place is a rarity, and the roaming sweet cats knew to choose who loved them and ignore the others!
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