Search Icon

Sweet Monster - Bubble Tea, Ice Cream & Deserts

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Oak Park, United States

orders.sweetmonsterinc.com
Ice cream shop· Bubble tea store· Snack bar· Dessert shop

Sweet Monster - Bubble Tea, Ice Cream & Deserts Reviews | Rating 3.7 out of 5 stars (8 reviews)

Sweet Monster - Bubble Tea, Ice Cream & Deserts is located in Oak Park, United States on 6604 Roosevelt Rd. Sweet Monster - Bubble Tea, Ice Cream & Deserts is rated 3.7 out of 5 in the category ice cream shop in United States.

Address

6604 Roosevelt Rd

Price range

$$

Phone

+1 7089487199

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shoppingTakeaway

Accessibility

Wheelchair-accessible entrance

Offerings

Coffee

Open hours

...
Write review Claim Profile
S

Steff _13

The Roll Ice Cream was really good, better than I imagined ! Lots of choices and combinations you can make. I had the Oreo Roll Ice cream, the Mango Green Tea with Passion fruit and almond coconut milk tea. Almond coconut is my new favorite !!

C

chad svastisalee

Craving bubble tea smoothies? Sweet Monster offers refreshing, tasty drinks. No more driving downtown and plenty of parking on Roosevelt. Tried a Blueberry/Matermelon smoothie with Tapioca. Order ahead to avoid the wait... if staff is preparing walk-in rolled ice cream, plan on about 10-15 minutes an order. Thank me later. Good things come to those who wait.

J

Jessica DePatie

Yummy ice cream, very friendly staff, great for kids! Lots of toppings and possible combinations

I

Ian Garcia

Cozy little place with friendly staff full of smiling faces. Good drinks and Ice-cream. The artwork though, don't even get me started. That thing needs so much work I think my 5 year old cousin could do better. I would come back :)

J

Jorge B

One of the best. Has plenty of options and is always refreshing flavors. Has good covid safety precautions. Also, ordering online is really easy. Sometimes it can get a bit crowded—outside—so it’s good to order online with peace of mind. One time, I forgot something to my order and the staff was very friendly and got things sorted out for me.

N

Nohemi Guzman

Today it was horrible. The cashier whom I don't know was completely rude to me. I asked her one question and she said with an attitude I needed to wait in line like everyone else. I was only asking about my order that I made online and explained that. She finished with the customer at the register and then spoke to another customer before acknowledging me again regarding my order. She then asked me what were my drinks. I told her 3 coconut teas and then she asked me my name. She asked out loud about the drinks and no one responded so again she did not give me a response and continued on with another customer. I waited patiently and 1 drink was ready but not the other two. When I tried to ask about the other 2 drinks, she told me to wait again and rolled her eyes at me. I told her to stop with her bad attitude and to not roll her eyes at me. Another employee approached the counter and began to tell me to stop talking to her co-worker as if I did anything wrong. The employees here have a horrible attitude and I know this is not their livelong careers but they definitely should not work here or anywhere else if they will have bad temperament towards the customers. I ordered my drinks at 5:17pm online and was there 15 minutes or later than 15 to get my drinks and they were not ready. Horrible service.

K

Katie O'Neill

So disappointing. We tried this place because a friend recommended it. We ordered online and it said it would be ready in 15 minutes. We pull up 17 min later, and it was absolutely ridiculous. They were like an hour behind schedule, refusing to issue refunds, and I didnt even get what I ordered.

D

Dana Avila

Very dissatisfied VERY!!!!! I've always ordered from here since they opened and not once had they made a huge mistake. Yes I've bought from here before and never had a complaint. My only mistake was sending my sister for my drinks.I had bought 2 coconut smoothies and 1 tea with extra tapioca and jelly. They charge the extra toppings but don't put them on the drinks. They give me all teas when on the label of the cup says smoothie. They should either have more people working or be more attentive on what they are making. I waste my money on these drinks almost 10 for a drink because of the extra toppings but they are worth it. They should be the way they are suppose to be. I called and spoke with a manager and they said I had to bring them over so they can correct it another trip I didn't need to make. Which I did. I live in Maywood if they would have made it right to begin with I wouldn't need to go back. It wasn't one drink they messed up it was all three, I ordered at 7:56pm. They rain out of tapioca by the time I got there and coconut lychee so they should have been honest and said sorry we are running low to begin with then I wouldn't have just wasted my money on something thats half made and not worth it. Yes they did the best they could to fix it, but seriously smoothietea? And then not even the extra toppings asked for? On all three drinks? And my drive back? I would have allowed one mistake if it was one drink. People make mistakes. Just very disappointed and dissatisfied.

Top 10 companies in Ice cream shop category in United States

Close