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Sweetwater Medical Associates

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Sugar Land, United States

sweetwatermed.com
Family practice physicianDoctor· Family practice physician· Doctor· Internist

Sweetwater Medical Associates Reviews | Rating 3.2 out of 5 stars (5 reviews)

Sweetwater Medical Associates is located in Sugar Land, United States on Building 1, 16651 Southwest Fwy #100. Sweetwater Medical Associates is rated 3.2 out of 5 in the category family practice physiciandoctor in United States.

Address

Building 1, 16651 Southwest Fwy #100

Phone

+1 2814944900

Service options

Online care

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

...
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Lyndsey Marrie

I made an appointment on Tuesday, for 2:45 pm on Thursday afternoon. I receive a call at 2:15 Thursday letting me know that my appointment needs to be a tel-medicine appointment (keep in mind, I have taken the afternoon off work and my husband has left work early to come watch kids). Last month I had COVID and developed double pneumonia. I have since tested negative but am still having pneumonia symptoms so this appointment was for a follow up as ER Dr. suggested. I explained to the lady on the phone I felt a tel-medicine visit wouldn't be beneficial as I need the DR to listen to my lungs. She says since I still have COVID symptoms, I am not allowed in the office. I ask to speak to the Manger and after spending 5 mins on hold she transfers me to the medical assistant. She keeps pushing the tel-medicine visit to which I agree. I understand policies, but they never should have let me make the appointment in the first place. I was upfront and told them my history to which they asked for me to bring my records/discharge papers from the ER. So unprofessional and what a waste of time!

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Grace Roberts

Very happy with Dr. White and the staff! She has great bedside manor and very attentive to my concerns and issues. She is also good at making helpful suggestions to improve my health. The staff is very professional and friendly! My wait time has been about 10 to 15min max.

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Steven Bridges

The wait here is out-of-control, even if you have an appointment they are never on time! They never apologize about running late either, it's second nature to the staff at this point. Dr. Alford is great but I haven't seen him in years, too many patients. Urgent clinics are your best bet for colds, minor illnesses.

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Blank White

I don't experience professional services (including front desk , nurses and doctors) in this clinic. I feel pressure every time I be there, So I changed to another clinic.

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Erin Null

Honestly I’ve been going here 3 years and My doctor wouldn’t know my name if he saw me without a chart in his hand. Also, NO ONE ANSWERS THE PHONE, ever. I have been on the same medication for 8 years.... I understand having to have an appointment every 3 months for refills (even though no other office has required that.. whatever) but when I call and leave a voicemail about refilling my prescription, then show up and they refuse until I have an appointment when I wasted 30 minutes driving out there and won’t even fill my prescription to get me by until my appointment... yeah I’m done lol all this place cares about is your money.

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