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Systems Management Group

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Parker, United States

smglifesafety.com
Fire protection equipment supplier· Electronics engineer

Systems Management Group Reviews | Rating 3.8 out of 5 stars (3 reviews)

Systems Management Group is located in Parker, United States on 18850 E Clarke Rd Unit 100. Systems Management Group is rated 3.8 out of 5 in the category fire protection equipment supplier in United States.

Address

18850 E Clarke Rd Unit 100

Phone

+1 7208511759

Accessibility

Wheelchair-accessible entrance

Open hours

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Gilbert o'Leary

Extremely unprofessional, was called by a manager who told me I was 1 of 700 other customers just like myself what did I want them to do. I manage an apartment community and they installed our access system for our doors. When the mag lock broke in July they sent the third party company they used to install and they ordered the wrong part for the repair we are now more than 3 months in and still not repaired and I keep getting the run arround for answers. Fair warning to future consumers go elsewhere even if it is a little more expensive; SMG doesn't care about its customers after they have taken their money.

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Travis O

As an IT Consultant (20 years experience) who manages and maintains networks across the metro area, I was charged with installing a residential wireless network for a NEWLY constructed apartment building, to which SMG was the installer (contracted by the general contractor) of the low voltage CAT 5e wiring in this building. When I came to do my work, I wasted HOURS trying to figure where any of the wiring went, as nothing was labeled or documented. Once I figured out where some of the ports I needed ran to and from, I tried connecting my equipment to them, only to get no interconnection of the switches and access points. Exasperated, I started testing the ports and cables for continuity, 60% of the ones I tested failed on pin outs (which is why interconnectivity was failing between my equipment) When I was put into contact with a manager at SMG by the General Contractor of the building, he was very kind an apologetic, and they came out to fix it. Well... they fixed a large portion of it, but ultimately, there are ports that they just marked out with an x as unusable. The ports have no linear numerical order for numbering/order (very chaotic and unorganized), thus I still had to waste my time translating the wall ports to the punch down panel using a PDF document to see what went where. Very poor networking, especially for a brand new building. Seeing as they were paid to do this job from the beginning, I would have expected more integrity and professionalism by having them fix ALL of it. Not just portions and putting X's on the punch down panels, for that port being unusable. I've seen plenty of chaotic wiring in my 20 years as an IT person, but this one took the cake as the worst wiring job I've ever seen (new or old)! Poor workmanship, poor quality, lack of integrity on something they have been paid to install.

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Martin Hood

If you are looking for cutting edge technology this is your company. I have worked with Josh and he is awesome. Highly recommended.

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