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Burton, United States

t-mobile.com
Cell phone store· Electronic parts supplier· Electronics store· Telephone company

T-Mobile Reviews | Rating 3.4 out of 5 stars (8 reviews)

T-Mobile is located in Burton, United States on 4163 E Court St. T-Mobile is rated 3.4 out of 5 in the category cell phone store in United States.

Address

4163 E Court St

Phone

+1 8107436479

Service options

In-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Repair services

Open hours

...
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Nick Ball

When I went in I was looking to purchase a new phone. I was told by a employee (Alvin) that the Apple Watch was on promotion of half off. So I went ahead and got one. When going to check out I wanted to pay cash like I was doing with the iPhone I picked out. He proceeded to tell me I had to wait until first billing cycle in order to get the promotion. So ok no big deal. I go in today and speak with Alvin again and he tells me I have to dial *3 and pay that way. So I call and get told I can’t pay it off and get the promotion price (250). If I pay it off I have to pay 441. All lies to get me to purchase it and wasn’t told once I did the purchase I was locked into a 24 month contract with the watch. I am currently leaving sprint/T-mobile after almost 10 years. Do not do business with Alvin he’s bad business and a con. All so he can make his petty 20 in commission.

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Peter McVannel

Walked in right at 10am not knowing it was just opening time. Joe greeted me at the door and walked me through every step thoroughly. No pressure...asnwered all my questions. Overall a great experience with a very efficient and helpful person. Joe is the man!!

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Miranda Greathouse

Went here for some issues starting up service. They were very professional and cared so much to ensure we started service properly. They did so much and didn’t even get to claim the business my order was online. It just goes to show that some people do care and they will help you even if you don’t give them your business. I wish I could give them more than just a review. Thanks for all your help! I recommend this store for all of your Sprint needs.

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Christian & Jessica Jones

If I could give more stars I absolutely would. First off, every employee is super nice and helpful. My family always goes to Jessica H. for all our sprint needs. She is INCREDIBLE. She does everything she can to accommodate us and make sure we are happy. She didn't even take her lunch break to help us out. (Sorry!) She 100% goes above and beyond. We will always return to this store and work with Jessica in the future. Thanks!

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Leslie Munday

Really 1 star is too many, the Store Manager Ben I believe is his name, offered to try to fix OUR expensive phone, But he is such a honest person HE STOLE IT and will not return it. Isn't that theft??? There is alot of other cell businesses even within 1 mile, Don't Trust a Thief or the people he represents!!!!

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Brandon VanWagoner

I was a Verizon customer for 11 years. That ended last week. Gabe hooked me up with a new iPhone. He was patient and beyond helpful. He set up my device, answered all of my obnoxious questions, and even stayed past closing to make sure I had all of my contacts transferred. Now, I have unlimited data and pay 10 less per month than what I was previously paying for only 15 gigs. If you want a change or need to upgrade your device, see these fine people and see what excellent service looks like!

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Moriah Joelle

Well, I was just in the store for a good 5 or 10 mins and wasn't even greeted. When I decided to leave, no one said a word to me. There were 3 workers, 2 were with cutomers and one was just looking at me from behind the counter and didn't say a thing. I get the 2 who were busy, but at least greet people when they walk in... Guess I won't be switching to Sprint Hello Verizon! Lol

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Steven R. Royce

I came in to have a new phone added to my account. First thing I asked was if it was possible and they told me it was. I waited a half hour to be helped and after another 1 hour they were unable to get my new phone activated and had problems reactivating my original phone. After being here for 2 hours I was no further ahead. The next day I did everything online in 20 minutes or less. Also, after they suggested I buy a new screen protector and taking my old one off they did not have a glass protector in stock. They sold me on this Key Liquid screen protector. They swore to me it was amazing and would not scratch. Less than a month later my phone has scratches and they are unwilling to do anything about it. DO NOT BUY THIS GARBAGE LIQUID GLASS SCREEN PROTECTOR. The store manager even told me that she has it on her phone and she has multiple scratches but that she is just happy that the screen won't break. That is some BS. Who wants a screen protector that will scratch and that you can not replace. I can not believe I fell for it. Regardless for my stupidity to believe it, I will never visit this store again and hope others read this before going there. Go to the Sprint on Linden road where they truly take care of their customers.

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