Tacoma, United States
1950 S State St
$
+12535978742
N/A
As a long time customer of the Tacoma news Tribute I am disappointed with the changes of this paper. We no longer have a morning paper delivery in the morning. We are fortunate to get delivery by 11:00 a.m,and If raining the paper is soaking wet ,just thrown out a car window. I also noted on my statement that an additional charge for the month of January was now an additional amount, when I called for an explanation, I was told that because there would not be a Saturday paper, except on line and that Friday and Sunday would be bigger, the customer would be required to fund this change. If I continue with your paper those days I can expect more car advertisements. Did the customers receive notification of your rate increase?
like
It seams like there is less local content and more republished/rebundled national news columns. Please bring back the TNT Diner and Outdoor columns. Expand the Looking Back section. It was cut back to a single picture and caption. Many people love and appreciate reading about local history. It seams a shame that after gathering and recounting 130 years of historical content and life experiences that the TNT doesn't make better use of it.
We'd been getting the News Tribune delivered for over 3 years. Sometimes the delivery was spotty with a day missed here and there. Then the delivery became non-existent for 3 weeks. I tried for days to get ahold of anybody at the paper to find out why and what would be done to refund our continuing auto payments. After about 10 days I finally got a return call and a sort of explanation. We were assured this wouldn't happen again. Guess what, within a month we weren't getting it delivered again. We decided to cancel our subscription. I went to the papers office and that's about the only thing that was done right. It was cancelled then and there. However we never got a refund for the 20 papers we missed. I still buy the Tribune but do it only a few days a week. However every week the news part of the paper gets smaller and there are more ads. We only continue because it is the best source of local information.
I left my lengthy review on Yelp. Cancelled after a combined family subscription time of over 60 years. Trib doesn’t cater to its customer base—not does it realize its customers are its most important assets.
I've taken the paper for 30 years and it just gets worse and worse. The price just goes up and up. The content is lacking and what used to be one of the best sports pages has declined into a joke. Now they lost a carrier and I haven't received a paper in 3 days and they keep saying through a recorded message that they are aware of the problem but nothing is getting done. I'm through with them. You can get more and better content from the internet and it's free.
Your website is worthless unless I subscribe which I won't do
I give 2 stars only because the man who helped me was pleasant. Otherwise, delivery is horrible. It's obvious that nobody cares.
Great writers who deserve our support.
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