Ponte Vedra Beach, United States
210 S Shipwreck Ave
N/A
+19049039010
I’ve flown drones professionally for over 5 1/2 years. As a licensed private pilot, I was one of the first 1,000 people to be licensed by the FAA to fly drones commercially. Finally, the odds caught up to me and I crashed my Phantom 4 Pro V2. My insurance company asked me to get a detailed estimate from a drone repair place. I Googled businesses in Northeast Florida and found TailorMade Drone Repair. I never dealt with TailorMade in the past. The owner was professional, kind and attentive to my needs. He carried himself in a very professional manner. Additionally, he turned the repair estimate around in one day. This was a big deal for my claim process to begin. The detailed estimate was professionally written, and submitted to my aviation insurance company. It was huge! I can’t say enough good things about TailorMade Drone Repair. It was a perfect experience! Thank you!!!
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Great customer service Taylor was nice enough to let me know what happened with the drone and great drone company out there thank you tailor - Austin
Best repair company there is. He will meet you if he can and most importantly will update you throughout the whole process. He does his best to get your drone back up and working and very quickly. I thought i would’ve had to buy a new drone but he got the job done. I’m definitely coming back guaranteed
Taylor was very responsive and great customer service Definitely will come here again -Austin1
I needed some information regarding registering my DJI PHANTOM 4 so I called and spoke with Taylor. He was very professional and was quickly able to not only answer my question in precise detail, but he offered to send me the correct link and he did so immediately after we hung up. Taylor went above and beyond what I had expected. I would recommend this company. Definitely 5 Star service plus. Ty Taylor!!
Very professional service provided. He communicated through the whole process of what was going on and what needed to be done. Top-notch communication skills and I highly recommend using him for your drone services. Great pricing. Will definitely use again and support a local business.
Lesson learned through this whole ordeal: Have 360 view/line of sight of your drone at all times. If I would of known this before, I wouldn’t have “demolished” my Mavic Pro Drone. Crash alone, I didn’t think it would fly again, but Taylor was able to not only get back in the air, but have the programming working like new. He was very professional, updated me on every part that was needed, and every step of the diagnostic he was on. I would recommend his services to anyone in the area for the affordability, and passion of every project he is working on!
He had my bosses drone. Had to contact him several times for status with no reply for weeks. Then was told will need to do something else. Told him just wanted it back. He was no longer in Ponte Vedra but in hotel in Mayport. Had to drive down there to get. Was sort of shady. Took drone and left then found that some of it was missing. Now can't reach him. Just beware. Debbie B
Deli
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