Hermitage, United States
2757 E State St
N/A
+17243477702
Good place to do business at
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It was the worst experience that I ever had.had too take my truck back twice.too get it rite.worst paint I ever saw layed down.very disappointed.if you have a chance take it too another dealership
I hit a deer, fortunately I was only doing 45 or less as it was able to get the speed down before I hit it. But with all the plastic in the front ends of cars nowadays, most, or all of the damage was from broken plastic or connectors around the grill. Our insurance company sent us here to get it repaired. They did a great job! You'd never know that it was in an accident. They matched the paint beautifully. When this happened the dealership was Mel Grata's. My only complaint isn't so much against the dealership but against Enterprise Car Rentals which Grata and possibly Taylor has a contract with for providing a lease vehicle while yours is being worked on. They gave us a bare bones Jeep with knobby off road tires that when driving it felt like you were driving on ice. We ended up parking it in our garage it rather than driving for a couple of days.
Good service and good work
I was rear ended in my one week old car and was obviously devastated. I decided to take my car to Taylor Auto Body and it was the best decision in this whole process! They were able to answer all my questions and ease my worries. The customer service there is excellent and all the team members are easy to work with. My car looks just like new again!! I hope I do not have any other accidents; however, if I do, I will be returning to Taylor Auto Body. Thank you again!
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