Taylor, United States
27299 Wick Rd
N/A
+1 7349924946
Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
They crashed my car. Racha stated that they would repair the damage free of charge, but she has been ignoring my calls and texts when it came time for them to pay.
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If you value your time, do not park here. I waited 31 minutes to be taken to the airport and have been waiting 35 to be picked up by the shuttle on my trip home. This place used to be great! I cannot believe the disrespect that I experienced when I called after 30 minutes to see where the shuttle was at. Also, I should note that their website says the shuttle runs every 5-10 minutes, which is absolutely false. When I brought that up to the employee, she said, “the website is wrong”. Do NOT park here.
***DON'T DO IT SAVE YOURSELF SOMETIME * This is by far the worst place to park your vehicle. They were okay about a year ago but I would not recommend you using them at this present moment. I gave them a try 2x in roughly a month and waited over 1hr to get picked up when arriving back home. The customer service desks people at the desk is horrible also. I been trying to reach the manager as the voice-mail is full. Please do yourself a favor and don't do it!
I should’ve read the reviews before booking with this company. The drop off was OK although the cars were parked way over the line and crooked I’m scared that my car will be damaged when I go to get it. I’m glad I took pictures before end of the car next to me just in case. I’ve been sitting at the airport for 40 minutes now and no shuttle. I have called twice and they keep telling me five more minutes yet here I sit in the middle of winter at the Detroit airport waiting for a shuttle. The website says it runs every 5-10 minutes. The lady was very rude on the phone- Not worth it park somewhere else. While the shuttle driver is friendly this is completely unacceptable. Edit: car was damaged. They said it was dirty- I wiped dirt off and it was still there: the girl rolled her eyes at me and wouldn’t take a report. This place is a joke..
I eye witnessed one of their employees side swipe my car with the car next to mines while backing it out. Filled out paperwork but of course they could not locate paperwork when I returned a week later. Car was clean going in and filthy coming out. If you like your ride you are taking a big chance to get it back the way you left it. Would give a zero rating if I could.
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