Burbank, United States
711 S Victory Blvd
N/A
+1 8182444440
Jasmine, Thanks for all your help and to the marvelous work done on this lense by the technicians! The lens had been tested and appears at this point to be working great! I am pleased! The transaction was smooth and fast! Thanks again for everything! Sincerely, Ross Sent from my iPhone \u003e On December 13, 2020
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David and the rest of the crew did an excellent job restoring a 20 year old plus B&O turntable for me. I was kept in the loop the entire time, advised of what needed to be done every step of the way and was even called by David on two separate occasions requesting what my wishes were and how I wanted the unit packaged for return shipping. Bottom line, my customer experience with TEK was excellent, but even better the turntable sounds brand new with vinyl records from 1963 all the way up to the early 90’s. As a purest when it comes to audio I could not be more satisfied. Excellent experience and workmanship. Thank you.
David is the best! Went above and beyond to provide me excellent service.
I sent a lens with a broken barrel to fix, and when it was time to send it back to me (I decided not to fix it given their estimate) they wouldn't do it for months. Eventually, after the nth email they sent the lens, and I received a lens that had a perfect barrel but couldn't connect to the camera. My lens was operable, this was not. They even charged me to send it back after they ignored my emails for months. They also refused to believe that it wasn't my lens. The worst service ever.
If you need any repair for your electronics this is the place to go. Very high degree of businesses ethics: honest, friendly and helpful. I have a 220V Behringer mixer that I want it to fix without using external power converter. I called several places and the best one I found was 50 to give me an estimate. Then I found TEK media group through online search. I called the number and I was told that they offer free estimate. I took the unit to the store in Burbank, David who was at the front desk was so friendly. Within 2 days I had my answer. I was told it will be less expensive for me to buy an external converter then having the unit switched to 110V. Because the switch will require some of the boards to be changed. I went to pick up my unit and then was allowed to enter the shop and talk to the technician so he could show the kind of converter I needed to buy. I can't thank them enough for their honesty and for thinking what is best for me. All this without me paying a penny. I could have given them 10 stars if possible.
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