Tempe, United States
2121 S Priest Dr #105
N/A
+1 4804912115
Delivery
I've used Andrews Party Rental for several years for large corporate events. Large tents, tables, chairs, linens, staging, audio, you name it! Marla is amazing and comes through on any of our crazy asks. She always finds a way to accommodate what we are doing, or comes up with a better suggestion. I highly recommend Marla and Andrews Party Rental to anyone considering event rentals!!
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Absolutely terrible customer service and products. I I rented black tablecloths for an elegant event and they had holes in them. When I returned the tablecloths and brought this to their attention, there was no offer for resolution and I was told \all sales final\. I was also told that the tablecloths are not inspected after they come back from the cleaners, because unwrapping them and looking at them would cost them more time and money than the money they earn on the rental. I rented 6 round table cloths and 3 6 foot rectangle tablecloths for 118.37. That's a hefty price for a subpar quality and a damaged product. Buyer beware. I do not recommend doing business here, nor will I be returning.
The office worker was nice. The tables worked well but the guys at the pick up area were not thorough. I had to remind them of all the parts I needed.
Andrews party rental was a great place to rent tables, chairs and dance floors. My event was a success! Thank you to the driver and the office staff for your great customer service.
First off, let me say... The staff was \great\. Friendly and very helpful, that's not what I'm basing for my review. It's the office and rental items themselves! When you walk in the door, it's like walking into the warehouse. Very cramped and a tiny aisle to the staff. Very, unprofessional. Broken, old items for sale around the rental table. Their (wood) round tables and (wood) chairs are \junk\.. junk.. junk!! Old, dinged, dirty and broken, nothing, and I mean, nothing like the pictures on the website. If I wasn't short on time I would have cancelled my order and went somewhere else! Myself, husband and kids all got splinters from their round tables. Three of our rental chairs were broken. The staff would have been happy to exchange after we called, however we didn't find out until an hour before our event and it was 17 miles away. We did get a credit for them.. not the point. Check your merchandise before it goes out the door. I will not be back... I'll pay the extra funds for newer, unbroken items.
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