Tempe, United States
2605 W 1st St
N/A
+1 4803671540
When I first mentioned this company to several contractors they all warned me to stay away as the customer service is terrible. They damaged the interior doors upon delivery, dropped my very expensive front door on the ground damaging it, failed to delivery several doors twice, messed up the interior pocket doors, then tried to charge me for their mistake, took them 3 trips to deliver the correct hinges, not to mention it is like pulling teeth to get any response from anyone over there. When you try to explain any issues, they simply ignore you. They also nickel and dime you to death. I spent over 30K with this company. Today, they didn't want to listen to how dissatisfied I was with the customer service so they called my husband an a-hole then hung up on me. I should have listened to several of the builders who said not to use Door Works in Tempe. Lesson learned. Sharing this so you don' t have go thru the nightmare I did. Go elsewhere!
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I have a towel under my front door because I have cold air coming in and the door won't lock. Custom 5K door installed in new build and they will not repair. Terrible customer service can't get return calls.
I am sure that Door Works treats their customers ok. I do know that they treat their employees like trash!
Awesome wood products and the best salesman I know Mr. Denis Fallon
Great company to work with!
Deli
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