Tempe, United States
1137 E Orange St.
N/A
(480) 966-9531
Amazing customer service and did the job quicker than expected. Danny came to my aid and talked me through the whole process and why I was charged specific fees. Really happy with this experience, would definitely use them in the future (hopefully don't have to though).
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Great place to live for years! Management has changed and the place is now \dorm style\ so you rent a bed and not the whole apartment. Allows pets up to 40lbs, utilities included, 2 pools, free Wi-Fi in pool area, gated parking, and a tiny laundry room. New management ladies are nice
Pool is not taken care of very well. Has been green a few times. Maintenance dumps some chemicals in it, it clears up, and all dead algae falls to the bottom. They don’t vacuum it up very well. You can see the dead algae at the bottom. Pigeons all over the pool. Have had overwhelming smell of epoxy throughout entire complex and apartment during remodeling. Told by office staff to just “open windows and doors and it will go away eventually”. Constant leaks and flooding from A/C chiller system. Ceiling was so wet that plaster was falling off. Told to just wait and let it dry, see if that fixes it. Old electrical wiring. My light socket was popping, fire alarm next to it went off two different times, and maintenance changed my lightbulb. Light socket still making sizzling noises. I was VERY concerned about a fire hazard, and expressed that to maintenance. After about 4 weeks of complaining on and off, maintenance finally noticed some of the wires were burnt and replaced. BURNT ELECTRICAL WIRES in my ceiling…. Started to have roaches. Called bug guy. He confirmed they are coming from dirty neighbor’s apartments and I am not the source. This is a really old building, and the people who work here don’t care enough about the tenants to maintain it.
The owner has been delaying demolishing the place to build/renewing a new one. As a result, they have been neglecting maintenance. Most of the systems like AC, hot water, sewer etc are at the end of their service life and keep breaking down frequently.
It is a good place to live but there are some shortcomings. Office is sometimes closed irregularly. Place to lock bike was broken about two years ago, i lost two bikes so far, even on repeated complaints to the office no action was taken. Air conditioning is really old, you cannot set a temperature and ineffective as well. Laundry is operated by third party that allows only their payment card which can be loaded on a machine in the office, it gets frustrating since we cannot load money unless office is open.
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