Chicago, United States
3650 N Recreation Dr
N/A
+1 7732788877
I signed up my daughter for a Sunday morning class in August 2020. We show up for the first class, no one from school is there. I try calling and emailing, no response. Finally after a week or so I hear from them, saying how I was the only one to sign up for that class(not true because there were other people there that morning) and that they have a class during the week that we can take at a different location. That does not work for me since my daughter goes to a daycare so I asked for a refund, and never heard from them again(it’s been over a month). So now I have to call my bank to report the charge and try to get my money back.
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I signed up for classes this summer and was very disappointed that I was never actually able to attend them. I showed up to the first lesson (an early morning session) and no one was there besides one other classmate. We tried calling the main line and waited for 30 minutes but no one showed. When I got home, I emailed them and never heard back. So, I followed up a second time leaving messages and emailing. I never got a response so I had to charge back the lessons on my credit card.
Instruction has been great so far, but they are obviously in need of help on the admin side as it's nearly impossible to get in touch via phone or email.
Attempted to book a class. Never returned my phone call or email. I contacted my bank to cancel payment.
I’ve taken group lessons with Tennis on the Lake at both their outdoor (Waveland Park) and indoor (McClurg) facilities. The courts at both facilities are nice. More importantly, they have a great group of coaches and a welcoming community of fellow tennis players. My game has definitely improved significantly since I began playing with them.
Deli
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