Belfair, United States
23530 WA-3 suite A
N/A
+13602279416
I am extremely impressed I called today after we caused a propane leak while doing a job ourselves. The owner was professional and considerate he said he would be there in 30 minutes and arrived in 25 mins.The owner and his employee arrived, diagnosed and fixed the problem within minutes. I can’t say enough good things about this company and would most definitely recommend them. Thank you Camper Guys!!
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So I called this place to help me out with a hot water issue. They give me a run around a couple times and showed up only when they had a call in the local vicinity. They charged me 125 service fee and the guy spent about five minutes diagnosing the problem. After he checked a few things he told me I needed to order a part so I could get my hot water tank running off of electric instead of propane. Again he spent five minutes diagnosing the problem and charged me 125. After his diagnosis I gave him my phone and logged into my Amazon prime and he ordered the part that I supposedly needed. He guaranteed me that that was what the problem was and so I went ahead and paid the hundred dollars for the part that I supposedly needed. Once the part came I plugged it in. It was actually pretty simple just to wire connection and proceeded to try for hot water. Failure no good it actually wasn’t the problem. I called the place and they wanted to charge me another 125 for the guy to come out and further investigate. Well I feel he should’ve did that the first time I paid him 125 to come out. I feel this company is a scam and I would not recommend this place to anybody. Save yourself the headache and go with somebody else!! They are bogus and had no intentions of making the situation right after I was 250 into this so-called repair that never happened. Again save yourself the headache
The Camper Guy arrived on time, and went about inspecting our trailer for damage needing repairs. He went right to the source of the leak that caused the damage to the interior wall, and insulation of the pop out. His estimate was extremely fair and very affordable. Right away he informed me of his expected time of repairs, and mentioned his Wife would be calling within 2 days, to confirm his return date for on site repair. Overall...extremely friendly, personable, on- time, affordable, and very professional.
Great experience. The camper Guy came out early. Very polite. Fixed our water pump in short order. While he was here we discovered our control board was not registering when we were filling our fresh water tank and he noticed and let us know our water was pouring out of our overflow and our fresh water was reading empty still so he told us when he was coming out this way next and he would check it out for us if we were still having problems. We would definitely recommend this service.
We had “The Camper Guy” out to our property to look at a landing gear installed incorrectly by another RV repair company in Marysville. Not sure if it was an off-day or what but the guy who showed up seemed to know less about the landing gear system than we did. He multiple times stressed his hourly rate (so did his office admin) and we were ready and willing to pay whatever it took to take this problem off our plate. No suggestions were offered and the gentleman didn’t indicate any specialized knowledge when given the diagnosis of the problem. I also sent a bunch of pictures and videos to them a week prior to the appointment clearly showing the issue. He ended up just walking back to his truck and taking off. Upside: we weren’t charged for the time. So.... we used our bottle jacks and fixed it ourselves. Took about 3 hours total and it’s functioning better than ever. The frustration is that we waited the advised “5 day lead time” only to have someone show up with no clue as to how to fix the issue. That and... he could use a few hours of professionalism training regarding speaking to female customers.
We were so thankful to find Kenny, The Camper Guy! We noticed that the sidewall of our camper was flexing when we pulled in and out one of our slides. Turns out one of the welds on one of the vertical aluminum posts had broken causing the wall to flex with the movement of the slide. Could have led to significant damage had he not found this! We so appreciated his honesty, forthrightness, and knowledge due to his years of experience with regards to what our options were. When you live on the road, you never know not only what is going to happen with your rig, but who you might be able to find in a pinch to fix the issue. We were extremely lucky to find Kenny and are so thankful for all he did to get us back on the road! If we lived here, Kenny would be the person we'd trust to repair our rig!
Mr. Kenny is always there to help. Any questions you have, he will explain it to you in detail and give you the best advice towards fixing it. Despite him having a busy schedule, you can really tell he’s not here just to take your money like other repair services. He cares about helping you more than anything. It’s always a relief to know that he’s as genuine as he is skilled!!
Kenny is an amazing person. He let my little guys pepper him with their curious questions while he was installing our new hot water heater. He explained as he went what was happening and kept us informed each step of the way and was able to handle the curve balls that come with rv wiring no problem. His pricing is very affordable as well and we will be having him out again shortly to do some washing and resealing on our rig.
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