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The Countertop Store

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North Little Rock, United States

thecountertopstorear.com
Countertop store

The Countertop Store Reviews | Rating 4.3 out of 5 stars (5 reviews)

The Countertop Store is located in North Little Rock, United States on 14844 Ingram Rd. The Countertop Store is rated 4.3 out of 5 in the category countertop store in United States.

Address

14844 Ingram Rd

Phone

+1 5016586511

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Assembly serviceService guarantee

Open hours

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Dave Musial

NIGHTMARE - A blueprint was provided for the shape of the bar and it was cut wrong (luckily the slab was still to big) then I had to endure the owner screaming at me it was good enough. I insisted it be made to print so he finally reworked it and it turned out good. 3 of the countertops were cut out of square so they had to be taken back to the shop to be reworked, the tops that were to small had to be replaced. He has an impressive computerized CNC machine to machine edge profiles however it put chatter marks and flat spots in the edge which looked terrible. To correct this my countertop edges were reworked by hand to smooth it all out (only because I insisted ) The installers are subcontractors not employees and they had to work hard to make this mess work out. Three different trips to my home to attempt the install. Rodney also quoted they would start on fabrication three weeks after authorization it was 3 MONTHS before the install was completed!!!

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Mark Baillie

What a professional outfit! From start to finish, extremely happy that we chose the Countertop Store for our tiny-house. They worked with us to optimize design of our countertop (material, layout in small space, and finishing details), came out to measure to ensure exact right fit, and installed when they said. They ran in to some challenges due to bow in the wall (my fault), and they didn't skip a beat. Also had a matching threshold for the shower cut, and both look amazing! Would absolutely use for a big job as their prices were competitive but they were much more professional than other companies. I understand they also have the equipment and capability to do the super-high end material (dekton and ceramic), something you won't find many people able to do in Little Rock.

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Tommy Ingram

I am very pleased with my the porcelain countertops that The Countertop Store installed. The guys that installed the countertop where great to work with and completed the installation in a timely fashion with no problems.

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Ed Appler

Rodney first came out & measured for new countertops 3 year’s ago, 2016. He then came out March 2019 to measure for a new cabinet. I showed him the seams on the original job & said he’d fix them when he came out to install the new top. He wondered who’d done such a poor job. He said he’d be back that week to install the new top & fix the seams. 2 months later, after calling & emailing he sent someone else to put it in. They didn’t even work for the countertop store, but did it as a favor. They took one look at the original countertop & said “Who did that? It’s terrible. We would never have used that color of seam.” I wish I’d gotten their info as they were very professional. It is now August & Rodney has yet to respond or fix his work. The seams keep getting worse.

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Missa Hollis

We used The Countertop Store for our new quartz countertops. They have a beautiful selection, knowledgeable sales professional. The owner measured for our countertops. He was friendly and knowledgeable. The installers were incredible! Very nice and professional. Our countertops are beautiful. The quality is better than the big box stores. The price was a fraction of the big box stores. Very pleased.

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