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The Fairfax Apartments

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Norfolk, United States

fairfaxnorfolk.com
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The Fairfax Apartments Reviews | Rating 4.8 out of 5 stars (2 reviews)

The Fairfax Apartments is located in Norfolk, United States on 117 W City Hall Ave. The Fairfax Apartments is rated 4.8 out of 5 in the category apartment buildingapartment complexapartment rental agencyproperty management companyreal estate rental agency in United States.

Address

117 W City Hall Ave

Phone

+1 7577037597

Accessibility

Wheelchair-accessible entrance

Open hours

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Kimberly Tobergte

We've only lived here for 5 weeks but so far we're very satisfied. Kim Edwards in the leasing office, with whom we met via FaceTime and via voice and email, was personable, professional, and expedient in processing our paperwork etc. We actually rented sight unseen but were happy with our building upon arrival. It was clean, odor free, and well appointed. The seating area on the ground floor is currently closed due to COVID. We are hoping that within the near future it will be re-opened. Unfortunately, the roof top deck access available for all the residents is also closed. This is disappointing but I'm sure that they're complying with the governors directives and it will be made available again soon. Our 8th floor flat in this circa 1904 building was as expected. Nicely laid out and spic and span. Dimensions not exactly what we had calculated but we were able to move our furniture around a bit and made it work. Since we've been here we've a couple of minor issues. We were extremely impressed by the way they were dealt with. Literally, within hours which was greatly appreciated. The system that the leasing company use has a multitude of capabilities from submitting work orders, to paying for rent and utilities. Since COVID-19, and until recently, the gym was shut due comply with the governors recommendations. The gym is now open, albeit at a smaller capacity, the leasing company is making a concerted effort to re-open it. It's necessary to book a gym session for the moment and that can be accomplished via the app. So, thanks to KimEdwards and her colleagues, so far, we're happy with our little flat. We hope that the roof top desk on the Virginia Building will be open soon so we can see the sites offered by this lovely city. The location of this building is incredible. Surrounded by water, parks, shops, restaurants....Who could ask for anything more. As I said above, we've only been here 6 weeks and hope that things continue to be very satisfactory.

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Paige A

The units are really nice and newly renovated. I appreciate the fact that the walls must be well insulated because I never hear my neighbors which is really nice. The management is responsive and helpful. My only complaints are that my washer/dryer is smooshed into my closet, so I have very little closet space and it’s very difficult to do laundry in such a tight space. I have a rather large utility closet across from my kitchen that I’d think would be the perfect place to put the washer/drier so it’s frustrating but I’m still grateful to have the ability to do laundry in unit. I’m not sure if all the units are set up like this, but had I been able to tour the place before moving in I might have chosen a different unit or floor plan to avoid it. Also, the building still has rather old windows installed. I understand that it adds to the look, but I wish they had installed new windows that maybe wouldn’t be as drafty (I can feel the cold and heat radiating in) or allow as much noise in (there’s very loud construction across the street). Other than that, it’s been a nice place to live. It’s in a really great location and I love the high ceilings and nice new appliances. Generally would recommend!!!

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