The Parking Mall

Name: The Parking Mall
Address: 3372 Zoo Pkwy, Jacksonville, 32226
Telephone: +1 9042742244
Price range: $$
Rating: 3.5

Jacksonville, United States

jaxportparking.com

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The Parking Mall Reviews | Rating 3.5 out of 5 stars (8 reviews)

The Parking Mall is located in Jacksonville, United States on 3372 Zoo Pkwy. The Parking Mall is rated 3.5 out of 5 in the category parking lotboat rampcruise terminalparking garageparking lot for motorcyclesrv park in United States.

Address

3372 Zoo Pkwy

Price range

N/A

Phone

+1 9042742244

Company size

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Headquarters

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Founded

N/A

Service options

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Amenities

N/A

Accessibility

Wheelchair-accessible entrance

Offerings

N/A

Open hours

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Amanda Bordeaux

Parking at The Parking Mall was a great experience! Communication from start to finish was timely and thorough. I was able to text them ahead of time and got all of my questions answered. You park your car and take your keys with you so your car isn’t moved while you are gone. The lot is directly across from the port so it’s very convenient! There was a van waiting for us, they loaded our luggage on and off the van and dropped up off at the cruise terminal entrance. Our driver was very kind, personable and knowledgeable. We were picked up promptly upon arrival and taken back to our car! I would highly recommend this place!

Aaron Jones

Friendly staff with prompt service. The shuttle drivers helped load and unload luggage. Additionally, the lot was easy to find and we had virtually no wait for the shuttle both times we were there. Fort context we had the faster to fun pass so were some of the first people off the ship. The price was good compared to parking at the port. The lot is not paved but is in good condition, although if there was a heavy downpour the lot could be a little muddy in spots. Overall this is a good value and recommended.

Cindi Seto-Domanico

Just used their services between Dec16-21,2019. Booked their prepaid voucher for 5 nights(save tax) Their price is good compared to parking at the pier. Was concerned after purchase cause there was no instructions after I prepaid. Did try to call no one answered. Than sent email and finally responded. Day of checkin just had to give name. No issues. Their usual lot was not in service had to park in a sand lot. Was a bit muddy, some of our luggage got a little dirty and mud stuck to our shoes , but was okay. I can understand previous complaints due to rain and being super muddy, that would definitely be a concern. Shuttle vans are old but service was quick and prompt in both directions. For the price and friendly service I would use them again.

heather jones

BEWARE of FIRE ANTS!!!!! We were totally attacked when we went to put our luggage in our car post cruise. Everything else was fine but we won’t ever use them again because of the ants..... a weeks worth of suffering isn’t worth the savings....

Just Me N mines

Was upset that, I didn't find out until it was time for me to pull into carnival port. As I was turning in. I saw the sign for these guys ( we're cheaper than parking in carnival's port itself). Carnival was 80 dollars for 4 days. The parking mall was 40 for 4 days. Tip not included. They do recommend that you tip. Car was safe. Got to my cruise on time. Was picked up from my cruise at the Time they stated.

Paula Standridge

DO NOT use this company. I contacted them several times about canceling my reservation and refunding my money to my card. I heard from them through text or email for if you call the phone number provided they let an answer machine pick up with a message. They won't even call you back for I ask them several times to...BUT NEVER GOT MY MONEY BACK. They can not be trusted.

Josh Cougle

Great prices and wonderful service. Very friendly... Good experience.

IRA LARK

We were going on a cruise, so we had fun but the line was too darn much..