The Thomas Agency

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Westbrook, United States

thomas-agency.com
Credit reporting agency· Outsourcing/Offshoring

The Thomas Agency Reviews | Rating 1.7 out of 5 stars (5 reviews)

The Thomas Agency is located in Westbrook, United States on 207 Larrabee Rd #6. The Thomas Agency is rated 1.7 out of 5 in the category credit reporting agency in United States. Established in 1927, The Thomas Agency has a long and successful history of offering third party debt collection services, such as comprehensive Accounts Receivable Management solutions. With office locations in Westbrook and Brewer, we are the only accounts receivable management firm with multiple locations statewide. We service a variety of industries (such as Education, Municipalities, Technology, etc.) with a concentration in the Healthcare sector. We offer traditional third party debt collection services including Credit Reporting and Accounts Receivable Management outsourcing solutions through our Innovative Business Technology Division (IBT). Our services include: Pre-Charge-Off Professional Letter Writing, IVR and Live Agent Calling Campaigns Temporary Staffing Self-Pay Account Processing Payment Plan Processing Insurance Claim Billing and Follow-up Workers Compensation and Personal Injury Claim Management Traditional Third Party Debt Collection and Credit Reporting We are a part of the following associations: ACA International New England Collectors Association Maine Medical Association* Maine Hospital Association** Maine Chapter of the American Association of Healthcare Administrative Management HealthCare Financial Management Association We’re successful in establishing long term business relationships because of our commitment to excellence and continued focus to meet and exceed the needs and expectations of our clients.

Address

207 Larrabee Rd #6

Phone

+1 2077724659

Company size

51-200 employees

Headquarters

Westbrook, Maine

Founded

1927

Open hours

...
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M

Melinda Peaslee

Not only do they not take off bills that have been paid in full nor are they reporting to the credit bureaus about bills paid in full but they are also a complete hassel to talk to. The representatives just continue to say that they are not at fault, cut you off, keep repeating the same thing, won't answer questions fully or clearly and do not listen to you. You inevitably have to do all the work with the credit bureaus yourself because they only care about getting your money, not helping you remove the bills from your credit report.

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Leigha Forgitano

After calling for a week straight and having everyone send me in circles & not review my chart properly... I finally got in touch with a man named Adam...This man is a god sent, so helpful, very caring, and willing to do whatever he can to help you! If you ever have to deal with the Thomas Agency I highly suggest asking to speak to ADAM!!

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Roy Donovan

There is no settlement on debts so either wait 7 years or pay these .

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Jennifer Little

Businesses be ware!!! I have been trying to pay a debt. I have set up auto payments for over a year as well as making additional payments when my income allowed. They did not send the funds to the correct account. They have left bills on file they should paid. They have left items I asked to be paid unpaid and it has effected my credit score. Not all people want to fight. Their communication style is truly, as an other reviewer said \ trailer trash\. Everyone is a supervisor. You should be aware they do not put the money on the bills as agreed. I believe there are more reputable companies out there with better educated staff.

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David Grant

This is an absolutely horrible company who will harass you instead of trying to work with you. The company needs to be shut down. Don't bother trying to dispute anything because they won't even look into it. I have some medical bills and called the medical facility to set up a payment plan and offered to send them so much money a month. They refused saying they had to go through an application process and that they would decide how much I will pay. They sent everything to this horrible company who now harassed me with phone calls constantly. I think it is time to contact an attorney and the Better Business Bureau against this company.