Search Icon

The UPS Store

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Lynnwood, United States

locations.theupsstore.com
Shipping and mailing service· Business center· Mailbox rental service· Office supply store· Print shop· Freight forwarding service· Notary public· Packaging supply store· Shredding service

The UPS Store Reviews | Rating 2.5 out of 5 stars (8 reviews)

The UPS Store is located in Lynnwood, United States on 19410 Hwy 99 Ste A. The UPS Store is rated 2.5 out of 5 in the category shipping and mailing service in United States.

Address

19410 Hwy 99 Ste A

Phone

+1 4259673967

Service options

No delivery

Accessibility

Wheelchair-accessible entrance

Open hours

...
Write review Claim Profile
J

Jamie Pressentin

I called in to this location after a UPS notice was left on my door to pick up a package. When I called in, Dan answered. I told him I wanted to check to see if the package was there. He asked for the number and then replied that he wasn’t at an actual UPS hub and may not have my package. I explained to him that I received notice the package was delivered to his store and to please check again. He sat on the phone and did not respond. I repeated myself and asked him to check. He then asked for my last name and said he had my package and hung up the phone. When I arrived at the store I asked to speak to someone and was referred to Dan. Tyler who helped me and referred me to Dan said there is no one to talk to to file a complaint. At that time Dan handed me a piece of paper with an 800 number on it and said I could leave and file a complaint. I called the number and it was incorrect. Really disappointed there is no one to hold franchise’s accountable for their poor customer service.

A

Anastasia Stuhler

Andrew was absolutely amazing and helping me out with a time-sensitive issue. He answered all of my questions and was able to get everything accomplished in a timely manner. Absolutely amazing service

Y

Yj Bp

The young man who helped me was very polite and incredibly helpful and patient with me as I was a bit scattered this morning. I’ve always had a good experience at this UPS and today’s was excellent! Thank you!

M

Mer Stinson

I often drop off my Amazon returns here and ship items. Staff is friendly. This week I was in line and got to hear the employee engaged in conversation with an elderly customer. He went above and beyond in patience and explanations. I was very impressed and asked for his name. Luis well done on treating a customer with respect!

R

Ryan Conlon

Disrespectful employee. At least the one I encountered.

C

Curtis Hulme

Very helpful and competent staff. I have gone in alone and with my elderly co-worker and the staff have taken care of us and have been very pleasant. Lots of services.

1

101 %

The two people working there were very helpful

A

Andrew Sullivan

The woman who helped me, Michelle, was extremely patient and helpful when I messed up and brought the wrong package in. She helped to refund the shipping cost and even printed a new amazon return label that had been covered with a shipping label. Saved me a lot of time and some money, all while being exceptionally kind. Excellent store!

Top 10 companies in Shipping and mailing service category in United States

Close