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The UPS Store

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Shoreline, United States

locations.theupsstore.com
Shipping and mailing service· Business center· Mailbox rental service· Office supply store· Print shop· Freight forwarding service· Notary public· Packaging supply store· Shredding service

The UPS Store Reviews | Rating 2.6 out of 5 stars (8 reviews)

The UPS Store is located in Shoreline, United States on 20126 Ballinger Way NE. The UPS Store is rated 2.6 out of 5 in the category shipping and mailing service in United States.

Address

20126 Ballinger Way NE

Phone

+1 2063676400

Service options

No delivery

Accessibility

Wheelchair-accessible entrance

Open hours

...
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Bethany O.

I’ve been going here to ship my packages for the past few months, and they have COMPLETELY lost my business. Not only are they not wearing masks, they are up-charging me on shipping costs and supplies. A couple weeks ago I bought a large box at another ups store near by. They charged me 8 more for the same size box at this location. At this location, I go there to ship the large box, and they were going to charge me 140 more then originally quoted. They measured the wrong measurements and said “if I cut the box down it will be cheaper”. I did my research, and they were measuring my box wrong just to make the extra money. I’m never going back here. I went to FedEx down the street... guess what. They charged me for the ACTUAL box dimensions and didn’t try to scam me. So go to FedEx down the street at Aurora Village. They’ll treat you better.

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Stephanie Angelis

Lynn at Ballinger UPS Store was super kind and helpful today, got my print ready for me while I had a meeting next door just as they closed. Thank you for being a great part of our community!!

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Slick Clyde

Closed and locked during business hours. Not coming back a second time. Good thing it was locked because apparently the staff thinks the mask mandate doesn't apply. Wouldn't shop here for free. Ownership suffers from extreme contempt for the customer and should lose their franchise at full personal cost. I'll shop anywhere else, I'd rather not send my packages at all.

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Cletus Kathol

Edit: 38 one star reviews out of 63 total reviews and most of them are about the behavior of you or your staff. Bad Leadership Bad Employees Bad Business. You as the owner also insult people on a personal, un professional, level in your responses. Stay away from this place unless you want to have a bad experience. Edit: I did not bully you I gave you a bad review because you overcharge and the staff was rude. Also I did get my way I went to the UPS store at 23632 Hwy 99 Ste F, Edmonds, WA 98026 they were friendly and did not over charge. For you to attack me on a personal level shows the type of person you are. Bad leadership will equate to bad staff which is why the majority of your reviews are one star. Wanted to charge me 2.17 to print a UPS return label. They are already being paid by the company to return it. UPS store litarly 1.7 miles away charges .17 cents do not bring your business here.

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J B

As mentioned in other reviews, this location seems to think the mask mandate doesn't apply to them. When I visited, 2 of the 3 staff members were not wearing masks and one of them was squeezing passed me at one point. When I commented that masks were required, I was told that wearing a mask while doing some of the more active work they have to do was too difficult. In reading other reviews, the response from the owner seems to be that some people may have a health issue that prevents them from wearing a mask but that was not the explanation I given. Also, if a mask is a health risk for someone who works with the public, then certainly a face shield is an appropriate option. I will be going elsewhere going forward.

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Karen Cheesman

I usually use the Lynnwood Store. I sell items on a selling app. Usually Lynnwood either prints my label for free or charges me under a dollar. I was in the Shoreline area and decided to use their store. 3.04 for 1 copy? 1 label? Incredible. And the guy behind the counter acted like 3.04 per copy was reasonable. Lol. And if I had needed 10 labels? Thirty dollars seem like a fair price? Nah. Never again. I'll stick to the Lynnwood Store. The workers at Lynnwood are so friendly too.

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Michael Anthony

Brought in a few high end guitars that had to be shipped out and you guys were the only store with the box size I needed as these were large cases. I do not remember the employees name but very friendly and helpful guy that went above and beyond to ensure that my guitars were packaged properly and protected and securely taped up. Both guitars arrived at there destination flawlessly

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val p.

Beware! They're not wearing masks here! Ewww. I've gone here for years and the gentleman's very helpful, but who doesn't wear a mask in this day and age? They have a couple small plexiglass sheilds hanging up but that's hardly enough to stop at airborne virus! I won't be returning.

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