Search Icon

The UPS Store

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Batavia, United States

locations.theupsstore.com
Shipping and mailing service· Business center· Mailbox rental service· Office supply store· Print shop· Freight forwarding service· Notary public· Packaging supply store· Shredding service

The UPS Store Reviews | Rating 2.1 out of 5 stars (8 reviews)

The UPS Store is located in Batavia, United States on 8351 Lewiston Rd Ste 3. The UPS Store is rated 2.1 out of 5 in the category shipping and mailing service in United States.

Address

8351 Lewiston Rd Ste 3

Phone

+1 5852017050

Service options

No delivery

Accessibility

Wheelchair-accessible entrance

Open hours

...
Write review Claim Profile
T

Thomas Matthews

Giving one star too. I recently shipped something and man helped. He seemed agitated, and not really interested in helping me. THIS IS NOT NORMAL for UPS. I too have lost a package after being served by him. Very atypical for UPS. I didn't save the tracking receipt. I am planning to go back to the store and see if he/they can help me find the package. I will let you know how that experience goes. Instead, I waited on the phone twice (disconnected first time) after second 8 minutes. Man answered (only person in store and busy Monday morning). Helped find tracking in 2 minutes or less. Tried three phone numbers to reference info. Thank you for assistance.

J

John Arneth

If there was an option to give less than 1 star I would it. The guy that works there is rude, arrogant and unhelpful. He needs to be fired. They don't answer the phones either. I dropped off a package with shipping label on the box ready to ship. The package was never seen again. And as I waited in line her was rude to every customer for no reason.

D

Dave Killian

Always quick and friendly service. I never have trouble returning anything and the staff are always very efficient.

C

Cassondra Cooper

Manager is the rudest person I ever met in my entire life! He should be fired! He's a disgrace to humanity. He told me he doesn't care if I have a disability that I'm not allowed in his store and to ship my package elsewhere. Will be making a complaint against him and this UPS with the ADA as well as corporate. No one should treat another human being like he did. Its not my fault I am disabled. And it's against the law to not serve me because I have a disability.

C

Cat Lash

They tried to deliver something one time but they didn’t ring my door bell or call the phone number I gave them on my shipping info or anything. I was home when they “tried” to deliver it. Then instead of just leaving it or trying again the next day... they left a note saying I have to drive to the UPS store to get it. And the store has hours that interfere with my work hours. So I’m very frustrated at their lack of effort and communication. Who does that???

T

Therese Laney

Do yourself a favor and drive to a different UPS Store. The manager, Lucas was rude and abrasive to me. When I gave him 3 sealed Christmas cards I explained they had gift cards inside and for that (safety reason) I wanted them placed into the same box with some gifts. The box of gifts arrived without the Christmas cards! I was out 150 in gift cards and a personal gift check. Lucas shifted the blame saying he wasn’t the one to pack the box. He told me his coworker had and he would ask her about it. When I went back into the store several hours later to see what she had said I skirted past a line of people explaining that I “wasn’t cutting in line but just had a quick question.” No one seemed to mind...but Lucas! He said YOU’RE GONNA HAVE TO WAIT IN LINE!” (All I wanted to know was if they had by chance found the missing 3 Christmas cards last placed in Lucas’s hands.) He told me “She said she packed them in the box so I don’t know what happened.” Then added a pathetic “SORRY!” As I walked out the door.

T

Theo Dell

Waited 10 minutes in line with a media package. Get to the clerk who starts yelling at me telling me they won't honor this way up glass labels. I asked to have the item shipped via media and he told me ups does not do media even though I shipped via media uos just last week. He then grabbed a stapler and threatened me. He then told me he was going to call the marines next store to beat my xxx. After I asked for the owner he explained he was the owner after I asked for store number he threatens me with the stapler once more. I asked for a maneger he told me he was calling the cops. This was handled so poor I am resorting to the better buisnes burial and calling the cops myself.

K

Katriel Serafin

Terrible customer service from the manager. I just moved from Amherst, which I used that location many times. I will go somewhere else. I planned to get a box and would have spent a considerable amount on products because I have a business, but I will drive to a location with better customer service. From what I have read here, the owner is losing out on a lot of business the manager is costing you...

Top 10 companies in Shipping and mailing service category in United States

Close