Thomson, United States
887 Stagecoach Rd NE
N/A
+1 7065954712
Scott Williams and his team exceeded our expectations. Williams Sewer and Drain (WSD) represents an outstanding example of performance, honesty and customer service. Scott’s team delivered consistent quality work on every occasion. Doug, Donald and Tyrone among others left no detail to chance. Scott spent significant time discussing all possible scenarios regarding our challenging situation and left us feeling confident that he had our best interest in mind. Our drain field project finished on budget and without any concerns. Thank you to Scott and his team for providing our family with a quality experience.
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We had banging pipes that everyone said was a simple fix - so I called Scott and he agreed it should be simple and gave me an estimated cost — well.... it turned into a week long head scratching, call the county water folks in - more head scratching - craziness! It wasn’t just the average banging pipes - it was something they’d never heard before! These guys pulled out all the stops to figure out what was going on and hit dead end after dead end - but they never gave up and in the end they figured it out! Pressure reducing valves (among other things) - (even brand new ones) can have unexpected issues! A lot of companies would’ve handed it off to someone else and probably charged me double - but WSD and a good portion of their crew stuck with it day after day until it was fixed! And they never left us without water when they went home at night to think of other solutions ! I would highly recommend them to anyone with plumbing needs - no matter how crazy the issue!
Our septic tank backed up into the house on a Sunday morning. We called and talked with the answering service, left contact information, and within five minutes, Cory called back. Within an hour of speaking with Cory, Randy showed up. It turned out to be a two-man job, so Cory was there within just a few minutes. They went above and beyond what they needed to do and had us up and running within an hour. We definitely recommend this company to anyone at any time. Both Cory and Randy were very professional, but were also very friendly. We will definitely be contacting them in the future for water heater installation and for other repairs. Definitely call them for service.
Scott and his team exceeded my expectations at every turn. I needed my hot water heater replaced unexpectedly and WSD handled the removal and installed a tankless water heater same day. I wish all companies I did business with handled themselves like WSD.
Exceptional company and very high level customer satisfaction. Doug, Will and Bo did an absolute amazing job installing the above grade port on my septic tank allowing for easy access to alleviate clogging. Extremely professional and did not push unnecessary upgrades over what I needed. Will definitely do business with this company again. Thank you.
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