South Windsor, United States
75 Gerber Rd E #101
N/A
+1 8605334090
Delivery
Wheelchair-accessible car park
horrible. Scam. Be aware. Back in December 2019, I purchased tickets online, obviously. Got confirmation email from Ticket Galaxy with the order number during the day. Days go by, it was my American express card that notified me that I was refunded the tickets (absolutely no email from Ticket Galaxy). I emailed TG a copy of the confirmation but to be told that I ordered the tickets \off business hours\is why they could not process my order. (What internet vendor have \off hours\?). I know they sold my tickets to another buyer for a higher price. Now I can not get the tickets anywhere else for the same price and American Express is not doing anything about this (it was American Express that promoted Ticket Galaxy back in December 2019). Should be zero stars.
like
I bought some box tickets for a Coheed and Cambria show. Customer service was very helpful and knowledgeable, and made the whole process a breeze. Tickets were transferred promptly and I got an email with detailed instructions! Overall, wonderful service, would recommend for people looking to buy tickets for sold out, gotta see shows.
I ordered Paper tickets for a Yankees game and paid extra for expedited shipping and a higher price for the paper tickets. But I was sent digital tickets that I could not use. After calling the Ticket Galaxy and stating I specifically ordered Paper tickets and could not use digital ones. I was told by Emily T. tough luck there are no refunds even if the website has the listing wrong. Emily T. then suggested I loose most of my money be reselling the same tickets on their website. Emily T. also said all they have to do is deliver the tickets and email counts regardless of the order. I wasn't even refunded the shipping charge because Emily T. stated they were shipped via email. What a scam.
I've used this company for the past 7 concerts I have gone to and they are the best!!! Super helpful, if you need help with something they are always ready to help, respond to emails super fast, I emailed a lady 18 times and she responded quicker and quicker every time being more and more helpful with every response! I highly recommend you use this company in your ticket purchases because they are cheap reliable and incredibly helpful and kind. All around great company and will continue using ticket galaxy in the future!!
My wife bought concert tickets thinking this was the official venue site. They charged an exorbitant amount of money for what we got. She was tricked and I feel totally taken advantage of. They're bottom feeding scumbags.
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