Sherri Hamann
I hired this company, in good faith, to service my brand new liner, in my pool. I Expressed to the owner, Debbie, how important it was to have the chemical levels, perfect.... She assured me that they would be, as she just replaced a liner in her own pool. From day one, they were unreliable did not show up as promised. When you try to call them their voice mail is always full then you have to text , her. She doesn't answer you right away, and when she does it's nothing but excuses. The communication between Debbie and her technicians, is terrible. When they show up, they supposably, vacuum, backwash,and add chemicals, in 10 to 15 minutes. when I brought that to Debbie's attention, nothing, but excuses. After they supposedly, serviced my pool, on Friday, I check my chemical levels, on Saturday, morning.their was zero, chlorine, and all the other chemicals, were out of normal ranges. After calling Debbie, with my concerns, she promised to come out the following, morning herself, to check the levels. When she didn't, show up as promised, I tried calling her several times. My calls were ignored. I had to hire a new pool service, and pay 300.00 to get all the chemical levels correct. Very disappointing.!!!!! DO NOT HIRE THIS PEOPLE..!!! THEY WILL RIP YOU OFF.
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