Great Falls, United States
1001 9th St NW
N/A
+1 4064534304
Faulty grout was installed. They acknowledge it was bad and said they would replace it. After a two years of phone calls and letters they still have not even came to look it. Nathan told me twice that someone would come and look at it and get the process started, but two years later I have not received a single call. He said he had others with the same faulty grout to fix first and he would get to me.
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Nathan was very helpful and knowledgeable with the last two houses I’ve built, saved me time and money!
My 85 year old mom ordered tile to be installed on the backsplash in her kitchen. They gave every indication that the tile was ordered and on it's way. They told her the wait was about three weeks to a month before they could get to her house, which was fine. Then silence, no call after the one month time frame went by, so my mom called them. They didn't know who she was, didnt have a record of her order, nothing! To make a long story short, they weren't interested in the job because it was small. If they had told her that from the get go, it would have been no big deal, but they chose to put her off and keep her guessing. They never did do the job, my mom went to Flooring America who did a beautiful job.
They really know their trade, very helpful.
The guys at the shop are awesome. They are helpful, knowledgeable, and super nice. Great selection.
Awesome father and son duo there, great knowledgable guys.
We purchased backsplash tile for our kitchen from them. They were so helpful, gave us a good price and had it shipped to us. If you are looking to buy tile, I would recommend them before going to Lowes or Home Depot.
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