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Tim Short Mazda

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Chattanooga, United States

timshortmazda.com
Car dealerAuto parts storeAuto repair shopMazda dealerTire shopUsed car dealer

Tim Short Mazda Reviews | Rating 4.4 out of 5 stars (8 reviews)

Tim Short Mazda is located in Chattanooga, United States on 6015 International Dr. Tim Short Mazda is rated 4.4 out of 5 in the category car dealerauto parts storeauto repair shopmazda dealertire shopused car dealer in United States.

Address

6015 International Dr

Phone

+14232074338

Open hours

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Katie M

We purchased a van through Tim Short Mazda and it has turned into a never ending mistake. The van was a 2016 and only had 18,000 miles on it. We packed up our five kids, made the two hour drive to Chattanooga and, in that moment, were very happy with our purchase. We have been dealing with issues ever since, which has now been over a year. Tim Short Mazda has let us know they will do nothing to remedy the situation. When we purchased the van, they told us it had never been wrecked. Upon taking it in for repairs, the local dealership has let us know that it has obviously been wrecked in the past. When I called Tim Short Mazda, they told me they didn't know where they got the van and knew nothing beyond what is listed in Autocheck. They have since let me know they bought it at auction and I could have done research on my own using the VIN number. I thought the dealership selling me the van would provide accurate information. The van has needed multiple visits back and forth to our local dealership, which is not even in our town. That has meant, we do not have our van to take our five kids to activities, school and even worse, to visit family, camping trips and class reunions. I am not kidding, the van was in repairs for all of these events when we needed it for travel out of state. The front door leaked water and air from the day we purchased the van. The top coat of paint has bubbled up and pealed off multiple areas of the vehicle. We have spent nearly two months without having our van. As mentioned, this is a huge problem for our family of seven. And, to make it worse, the problems are not fixed. And, Tim Short Mazda has simply said, they didn't know it was wrecked. It's ours now to deal with.

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Tripp Dudley

Best car shopping experience I have ever had!....Brad and Todd were great! They were able to accommodate my needs and over delivered on their promise. That has never happened in my car buying experience. I highly recommend Tim Short Mazda! Kudos to a great dealership and an excellent staff!

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Tye Springer

I had a great experience at Tim Short Mazda. They quickly got me in to test drive a vehicle I found online. Our salesman, Bill Camden, was courteous, professional and worked hard to find the right deal for us! I would recommend him to any person looking to buy a new or used vehicle from this dealership.

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Bailey Jo Harbaugh

Bill Camden made my first car buying experience an absolute breeze! He was extremely helpful and accommodating to my needs from beginning to end. Bill worked patiently with me through every aspect of the purchase. Fabulous, HONEST, personable customer service. So happy with my car! Highly recommend buying from Tim Short Mazda Chattanooga.

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Kevin Wohl

We had a good buying experience and when we needed a covered repair done the service department got it done ahead of time. Service with a smile. I’d buy from them again.

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Barn Houz

I just purchased a CX-5 from this dealership and it was the best car shopping experience I have ever had. I was extremely nervous about buying a car, as I have had some rather bad experiences. However, I quickly became at ease. I felt no pressure to purchase the car. Chris, my sales person, explained all the features of the car. He was very friendly and easy to talk to. I wanted the dealership to add a few features to the car and he interfaced with the shop to find out how to make that happen. Chris, Tyler who does the financing, and the sales team management all worked hard to get me the car I wanted at the price I wanted. There was no haggling. I just told them what I was willing to pay and they made it happen. The whole experience was an answer to prayer. Thank you Jesus! I can't wait to bring my new car home!

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Summer Douglas

We had Chris and he was great! We were set on buying a car and he was working to get us good prices and he was even helping us look for better insurance. Then the general manager came over and he was talking to me like a 5 year old buying a pony. I’m an 18 year old female so my boyfriend who has bought several cars was there with me and did most of the talking. Then Tyler came over there and they had negotiated some prices with me and I told them what I wanted and they wrote it down & he asked me to initial it WITHOUT making it clear that if I initialed it I was agreeing to buy that car for sure if they got those prices. Luckily my boyfriend stopped me & after that we knew we weren’t buying from them.

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Robyn Colson

I had an amazing experience with the sales team. I just want to thank Chris, who sold me the car, Tyler and everyone else that helped make the experience of buying a car simple, professional and relaxing. I would recommend the Chattanooga Mazda dealership to anyone that is looking to buy a new or used car.

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