Willard, United States
824 Greenbush Rd
N/A
+14194658255
Timberlane Finish Solutions has been a big part of our companies success! From having started our own finishing just a year ago it simply wouldn’t have been possible without their technical support, A CUSTOMER SERVICE and products they have helped us with! Their water-base finish is next level compared to anything else on the market and the solvents are incredible. I never imagined being able to achieve the finishes we are achieving now! I personally wouldn’t spray anything that didn’t come from these guys. TL finish has been more like friends to us than simply a supplier. Thank you Harvey! Wilmer and Wilma from Timberlane you guys are gonna go far and it is well deserved!
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I was super impressed with turnaround time, pricing, until it came time for customer service. I ordered 1150.02 high build primer tinted to “black magic” order went through just fine, on the order sheet it said that the 1150.02 order was processed and was on its way What came was the 1150.00 regular primer (NOT HI BUILD 1150.02) that I had ordered. After discussing with sales rep he said that it was the computer that changed my order to the 1150.00 because they could not tint the 1150.02 to the color I had requested. Note: I received no phone call, no text, nothing to say that they could not fulfill my order as I had requested. Instead they sent me a completely different product without consulting me. What’s sad is I have spent well over a thousand dollars with this company and wanted to keep using them because they are well priced, and ship quickly. But when it comes to doing the right thing and integrity they can not remedy a 150.00 mistake on their end. Companies that they represent/are vendors for like surprep, Apollo, and tritech, are known for their honesty and customer service, but apparently not this company. If you ordered/payed for an orange but someone gave you an apple because it’s still a fruit would you be satisfied? I am happy to remove this review if the mistake that was made on their end is rectified, if not then I would warn anyone ordering product and spending your hard earned money with this company to not expect them to make it right if they make a mistake.
Great customer service, Harvey was really helpful, he make sure you received what you need. I bought an Apollo sprayer and i couldn't be more satisfied with these company. Highly recommended.
Amazing place not only for Renner but Tritech and many more quality products if I could I would give them 6 stars .They can take my money anytime
My Husband applied for open Management position here,received a interview and he showed up on time over dressed to impress except his skin color was the wrong color, here in 2021 race is still a issue. And for the ones dont believe this? Who tells a man he sound different on the phone to a Afro American.
These folks are just awesome. They are so helpful, they work to do what's best for me, they communicate with me in the form I prefer at any given time, and I just feel like they want to be a partner of mine as opposed to just a vendor to drive more sales out of me. Highly recommend, great people.
I run a cabinet refinishing business in central Illinois. I found Timberlane about a year ago when I wanted to try their Renner products. I reached out to their Coatings and Abrasive Specialist Harvey Zook and the rest is history. Harvey and his team have helped propel my business to the next level with their high end finishing products and incredible customer service. You literally will not find better customer service anywhere else in the finishing industry.
They have the best fine finish paints in the entire state. Their Renner 2 part product is 2nd to none for cabinet projects. Great, friendly customer service as well. A
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