Tomball, United States
444 Holderrieth Blvd #6
N/A
+1 2813516216
The staff here is very helpful and friendly. I got there right as the store was about to close. The staff never rushed me. Took time to show me different products and made recommendation on things I could do even though they did not have what I was looking for. I would highly recommend this place for home health needs.
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I just want to share my experience. I was prescribed a continuous glucose monitor, I went to my pharmacy and found out it’s very expensive. It took me a while but I called Home Health Store. Tom took it upon himself to find out if Medicare would cover it. He went to work getting the paperwork needed and got it done. No one has ever gone to bat for me like that. I now have it and it’s amazing. Thank you so much for your help.
Called the store looking for an adapter for my Cpap machine that I had left at home 600 miles away. They told me to come in and Steve would take care of me, and he did just that and didn’t even charge me for the little piece! Looking forward to a good nights sleep! Thanks again for the awesome customer service!
Went out of way to go to this place. My wife need scooter. I got to store. Scooters were all outside!!! Reminded me of a used car lot. I just went to Woodland and got her one. After reading all bad reviews would never go here. What a dump! After reading the response: BUYER BEWARE STAY AS FAR AS YOU CAN GET FROM THIS DUMP
BUYER BEWARE: Purchased a Jazzy 614 power chair, delivered on 05/19/2020. Chair had broken part on right side above the wheel. The bar under the right arm was scratched with pliers. I think they dropped the chair or messed it up when they put it together. If you adjusted the joystick back where you could reach it, then the joystick would turn out. The chair was clearly damaged and they should not have brought it to me like that. They also gave me a charger that is no longer made and not for the chair. I purchased the broke part and a correct charger myself. With Covid-19, don't want to be around people. I have got the run around from them about getting a replacement chair. On 08/01/2020, the chair died out. They said they would come out with a Pride representative. They lied. Two store employees came out on 08/19/2020. They took the chair back with them. This place thinks it is good business practices to rip people off. The do not care for their customers and are full of outrageous excuses. They ripped me off 3,779.00. I have requested a refund twice and they ignore me. There are lawsuits; Jazzy chairs catching fire. People have burnt up in these chairs. I don't call being a Pride Authorized Dealer caring about your customers. Now we know why Home Health Store does not buy these chairs, but they will gladly get you one.
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