Topeka, United States
818 S Kansas Ave
N/A
Bills are to high I'm single and live in a small 1 bedroom and my bill is almost same as my rent
like
I'm honestly not even sure why I'm writing this review. As far as I know, Evergy doesn't have any competition nor do I have any options. You can tell by looking at all their one-star reviews and their complete lack of response, that they really aren't motivated by the satisfaction of the customers they serve. Not having been said, I lost power about 2:30 in the morning last night. It was assured the power would be restored by 4:45 in the morning. At 10:00 a.m. they finally updated the completion time to 11:00 a.m. at 12:15 they updated the repair time to noon. Still no power, and the trucks that have been sitting in front of my house for the past 3 hours are now leaving. The drivers of these trucks have just been sitting in the cabs, doing nothing. No calls. No updates. No service provided.
In the middle of a power crisis and you make it so people can't contact you to ask questions.
I would give zero stars if I could. Illegal activity that this company does and gets away with. Put someone else’s bill on mine and said they don’t care if it’s illegal or fraudulent but wouldn’t send me anything in the mail showing where they could do this. My bill went from zero to over two grand. The representative was rude and ignorant and it’s sad they are able to get away with the things they do.
I just want to say thank you to the kind, friendly and helpful gentleman who stop and and help me with my flat tire and the highway yesterday. He wouldn't give me his name only the company he works for. So thank you Evergy for all you kind and helpful workers.
Deli
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