Torrance, United States
3838 W Carson St
N/A
+1 3105434546
Wheelchair-accessible entrance
Very professional and courteous. Once a person is called for his/her appointment the focus is solely on this particular patient. The tech, the assistant nor the doctor excuses themselves to tend to another patient.
like
My son was seen for a Pediatric Opthmaology, they charged us 50 that was never disclosed in order release eyeglass prescription My son has had eye issues since birth, and has regularly seen Ophthalmologists. They provide a prescription as part of ensuring the health and function of the patient. We went to an appointment on 9/1/2020 at 8:45 and were dilated. During COVID, this was more serious to go into a facility like this than previously. At no point were we informed that this appointment would not include the release of his prescription without an additional fee until check out. We did NOT have two separate appointments for an Ophthalmologist and Optometrist. Holding a child's eyeglass prescription, which impacts the health of the eye and over patient, is unethical and not the way any other pediatric Ophthalmologist operates. If they \didn't take that insurance\ and that was the need to charge us, they also needed to say so ahead of time. It feels like we were trapped into paying a fee when we wouldn't have gone to that provider if we had known.
Great office. All the testing equipment in one place.
Well managed, friendly, professional
Long wait times, rude staff (excluding doctors), and they are actively breaking the law. They charge 50 to release your prescription, clearly illegal in the FTC guidelines, and they claim to have a waiver in their patient agreement (ALSO ILLEGAL). They offer to waive the fee if you buy glasses directly from them (AGAIN, ILLEGAL). This office is running a huge scam. DO NOT give them your money. I've attached images of the eyeglass rule directly from the FTC website.
Did a good job on telling me what was going with my eyes.
State of the art facility. Professional and great personnel.
The \phone room\ person was awful to deal with when I called to make my appointment. First told me I had never been there before, but I had. Then she scolded me for missing my appointment which I didn't have. When I finally got my appointment, I saw Anna Parfenova and she totally made up for the \phone person\. She was efficient, accurate and very pleasant. She was very sweet and gentle during the examination...so when I return it will be because of her.
Deli
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