Torrance, United States
2510 Monterey St
N/A
+1 8002758777
Delivery
Wheelchair-accessible entrance
I live around 30-34 miles away from this location and trying to deliver a package before the due date. The package has already been at this office and is unable to deliver the package the first time so what I want to do is to confirm if the package is still there. I want to drive there myself and deliver it or else I have to pay the fee 250 if not delivered by the due date. I am currently calling and is on hold for over 50 minutes, I completely understand that COVID-19 has impacted the employees but at least one has to pick up the call to answer my simple question. I am sorry but I have to write a review with 1 star.
like
frankly, i'm really disappointed with the service provided by this post office. i'm moving this month so i decided to ship my stuff with this USPS, only for my roommate to receive the boxes and reveal that some of my plants were destroyed and my TV was broken upon opening the boxes. i don't know the name of the employee, but he said they would handle the boxes with care and would follow the instructions given on the boxes that required fragile care. even then, i quickly became skeptical as i had told him that two of the boxes required fragile care, yet he decided to flip one of the boxes over (with my plants contained in them) right in front of me. i was extremely shocked but i didn't want to complain outwardly about it, still having high hopes that my plants and TV would be safe in this USPS's care. however, that was quickly proven wrong. never again am i going to use this postal service; please hire more considerate employees and take better care of your packages! i feel sorry for future customers who face these horrible conditions.
For some reason there was Sunday delivery of mail today and it wasn't our regular carrier. When I went to go get my mail, I found that the carrier hadn't closed the door to the bulk mail delivery and so 44 homes have their box open to whomever may want to take it. Our mailbox is close to the street and we get lots of thieves- so GOOD ONE mail carrier!! I tried to find a way to contact the post office to tell them to get somebody back here and lock the door- but there is no way to contact them.
There was a long line outside but I patiently waited for my turn around 25 mins. When I finally got to the counter, my debit card wouldn't work. I ask Eddie, the person that attended to me, if I could run to my car and get my wallet and use a different card. He agreed so I ran out got my wallet and this time I used another card that was again declined. He went to the back to get my package and returned it to me. It was 3 PM. I told him that he couldn't possibly send me home after waiting so long. I live in orange county by the time I get home the post office would be closed and my daughter needed the package the following day. I asked if he could have someone else help me because I suspected his terminal was not working. I have enough money on both my cards it's impossible for them to be declined. When I demanded he had no choice but to do as I requested. Sure enough my cards worked perfectly. I asked Eddie why he didnt think of having someone else assist me since obviously his terminal was the problem. He simply returned my package cancelled the whole transaction so I can get cash because my cards were both declined. I'm 75 years old and handicap. If he could treat me in that manner imagine how many people he turned away that day. He has no mind to help the customer. I left very upset and the black gentleman who assisted me said he'll speak to Eddie for his attitude. I told him Eddie is an idiot and should be fired. I will never go back to this post office. Only reason I went there on purpose was so I could ensure the package arrive at my daughter's facility the next day since it's in the same ZIP code.
Worst service I ever Busy is not an excuse for everything
Deli
The best companies in the category 'Deli'