Flagstaff, United States
2480 E Huntington Dr
N/A
+1 9287790677
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car park
I've been renting equipment from TGR for 13 years and have always had excellent service. The equipment has consistently been in good repair, customer service has always been good and their prices are the best in town. However, I had a situation this week where a breakdown in communication cost me 400 more than I expected. This probably happened because I switched equipment type and rental duration midstream and was accidentally quoted the wrong weekly rate. Although I wasn't happy with the way the manager, Brian, handled the situation, I'm not one to let one bad experience overshadow 13 years if good experiences. My only real complaint is that the manager failed to accept any responsibility for the miscommunication and I had to bear the full brunt of the error. Nevertheless, as far as I'm concerned, TGR is still the best choice for rental equipment in Flagstaff.
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Ordered about 12 table cloths some of different sizes/styles, about 60 napkins, and two patio heaters for my recent wedding. They were so easy to work with, had everything we needed, and delivered all the rentals exactly when they said they would the day of. Would definitely recommend this place for any rental needs !!
Way better than home depot. Good prices and they take care of their equipment
Great customer service, helpful and knowledgeable staff. As a contractor I appreciate the quick in and out.
Rented a wallpaper steamer. Employee patiently explained how to operate the tool, and it worked perfectly. All employees were cordial, friendly, helpful, and knowledgeable. I highly recommend this place.
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