Mesquite, United States
1101 Linfield Dr
N/A
+1 4694451127
They were awesome very professional and there for my needs during a unexpected weather storm From the person to the driver 5 stars
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Patrick Quoted me 89 for the truck to come out and 60 to 90 to hook up the truck plus mileage. Then his driver showed up and proceeded to tell me that Patrick didn't know what it takes and it's going to cost more. Then he wasted a bunch more of my time after making me waiting for over an hour. Then he says it's going to be an extra 65 because I have aftermarket tires and wheels. There is zero reason why it would be any different to secure this truck with aftermarket or factory tires and wheels. I told them to leave unless they wanted to honor their original price and the driver proceeded to leave. Stay far away from these guys. They are scam artists.
WE GOT CHARGED 70 FOR NOTHING. Called for an estimate to have my car pulled out of a ditch, did not need the car towed anywhere... just pulled out. The man told me it would be 60 but they said the driver was at least 45min away, so we agreed to wait. While we were waiting we ended up being able to get the car out of the ditch on our own. We called them back not 5-10min MAX after the original call and explained that we would not be needing them anymore. Mind you, we were in Mesquite, their office is in Mesquite... so the driver was coming in a direction towards their office to get to us anyways and did not have time to even get 10 miles in our direction. The man then said that we owed him 180 because their driver was about to be there. Explained that is not what the driver had said 5min prior to that and then our card was charged 70 without authorization. Bottom line, DO NOT USE THIS COMPANY.
They were responded quickly and very friendly. Pricing is very responsible. I would recommend them anytime.
They were nice on the phone but make sure to get a specific price on your entire situation. Ask as many questions as possible, you're the customer and have every right to now what you will be charged beforehand. It was cheaper for me to use another tow service after paying the 89 for them to show up. A 6 mile trip that required chains ran up a total of 340.
Deli
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