Peoria, United States
2601 W Lake Ave
$$
+13096862830
N/A
Had THE most horrible experience at this Toys R Us and I left wanting to boycott all Toys R Us should they somehow miraculously save themselves from bankruptcy. I was looking for some soft crib sheets for my son who is going through chemo, and unbuttoned a crib package to feel what the fabric was like. (My son is immune compromised so he has a horrible rash all over his little body). And this male associate in his late 40s to mid 50s proceeded to reprimand me for opening the bags...I didn’t even take them out of the package! I only unbuttoned the package and stuck my hand in the package to feel the overpriced crib sheet. I left my entire cart and walked out. Hope you had fun putting all the items away. We won’t be back. Found less expensive crib sheets at Burlington Coat Factory.
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The place continues to get more items in and as the clock ticks down they associates continue to get mean and pushy they have lost interest in serving the customers anymore. Had an item wanted to know what it rang up as and the cashier told me she couldn't tell me Intel after I had paid to see discount and when it was only 30percent off instead of 40 like the sign said as well as sign said 49.98 charged me 69.98 didnt even leave the store or the register told them I didnt want it at that price and they refused to fix the error I went to service desk managers refuse to talk to me and associate told me if I got a problem call liquidator and wouldn't give me their number
Great deals but they're closing on 06/27/2018 so don't bother coming here after that date.
This place is ridiculous!!!!!!! They make it almost impossible for you to navigate the website...Thus forcing you to go to the store. Then if you do finally order online they give you an order number to "track"your order....But the website says you do not have any recent orders! So when your item doesn't show up you have to call customer assistance because God forbid the online chat work. Anyways just for them to tell you it's backordered(with NO notification to you) after the website said it was in stock. Then they cannot tell you when it will be shipped and that if it's over 30 days they'll refund your money on an email gift card so you have to deal with these people AGAIN!!!! All while you talk to some girl who has no clue what she's doing and cannot say more then uuuuuuuummmmmmmm over and over again while her computer took over 20 min to tell me she couldn't tell me when it would be here!!!!!!
Think they raised their prices before they started closeout still it's toys r us everyone loves it
Going out of buisness really soon until then I suggest you take pictures of everything you pick up as far as price tags because at the register it might be a dif price. Just thought id save you some trouble.
Staff is pretty scarce. Selection is decent. Always look for coupons to save a little money.
The guy was really douchey to my mom. We were taking some time to go shop for toys because my 3-year-old brother has cancer and is staying at the hospital. Really upsetting that someone would want to fight a random customer, even if he was having a bad day. You never know what someone is going through, so please don’t be a jerk. We left after that, needless to say.
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