Amherst, United States
76 NH-101A #4
N/A
+1 6035541543
In-store shopping
Wheelchair-accessible car park
Absolutely love shopping here! Ray, the owner, is top-notch and an expert in the field. He treats everyone, my 4 year old son included, with utmost respect. I HIGHLY recommend Trains on Tracks for the customer service, prices, and expertise that you can't get anywhere else (online included). THANK YOU, Ray!
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I went to Trains on tracks this week and it was a great experience. I had called about getting my locos repaired and when I went not only was it a great store with great products and prices, but the service was unbelievably great. My locos were repaired and you are honestly treated like family there. I cannot recommend it enough and will be a customer for life.
Went in to purchase a polar express starter set i was immediately greeted by friendly staff members i was shown around the store and the different train sets they have in stock then was greeted by the owner Ray he was extremely helpful and helped me with the whole process and got me set up with everything I needed definitely a customer for life
I can't say enough good things about this business. The owner is perhaps the most ethical business owner with whom I have ever worked. He lives true to his professed standard of always putting the customer first. We brought him a non-functioning Lionel engine a half hour before closing on Christmas Eve (desperate to have a train under the tree--per tradition). He greeted us graciously and, without hesitation, took it back to his workbench to tinker. Ultimately, the issue was deemed to be more involved than a quick fix would allow, but he worked faithfully on it and went ABOVE AND BEYOND to get it fixed for us, in spite of the complications. It is abundantly apparent that he loves what he does and is good at it, to boot. I am glad that we paid attention to the positive reviews that he received when choosing a place to service the engine. Trains on Tracks is recommended without reservation, and we will definitely be back! Our experience here reinforced our belief in the value of supporting local business.
The service and knowledge the gentleman running the business is exceptional. I enjoy spending time with him and learning about the train hobby. honest prices good quality service there's nothing more you can ask from any business.
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