Miramar, United States
11600 Miramar Pkwy Suite 500
N/A
+1 9544476540
If you're a tech and need to go to this location. May God be with you you, could be there an hour while they help 2 customers. Slowest and worst branch in probably all of Florida. On top of that they aren't even helpful a bit. Idk why trane can't get better CSR to represent their \top tier quality
like
AWESOME PLACE with great staff. I always get what i need. Right of the highway. Love it
Literally the worst Trane branch in south florida so far. As an a/c tech I go to a lot of them. This one always takes forever to even talk to anyone. And on top of that while waiting in line the counter sales guys let their friends just walk in and skip the line causing more waiting. You cannot pick and choose who you want to serve first. These guys up front need to be replaced with professionals with actual customer service experience.
Real bad customer service. Just because Trane is a big company and the employees have job security we still a Trane customer and we deserve a little attention. Every time we come to this store it seem like they don't care about the customer, one of the customers told the guy in the counter 'you're sniking out again' it was 430 pm they close at 5 pm and I was standing there just waiting to get service. I have been working with Trane equipment over 20 years and never complained but it's clear to me that this location needs a customer service audit.
Won't sell a simple capacitor to a walk in customer. Horrible business practices.
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