Sacramento, United States
4601 Pell Dr
N/A
+1 9163484000
Wheelchair-accessible entrance
It took almost a month for us to get out pets remains back from Treasured Pets. We were told in the beginning it would take 7 - 10 days; we prepared ourselves mentally for this timeframe. 10 days went by without any communication. I called and had to leave a message (they never pick up their phone). When I received a call back, they said it would take another 7 - 10 days. 10 days passed without any communication. I called again and left a message. When they called back, they said our Pets remains should be shipped out by the end of the week from the Bay Area (We live in Sacramento - 90 miles away - not sure how our pet got from Sacramento to the Bay Area). Treasured Pets prolonged our emotional pain and the start of our healing process. I would never use them again. Please pick up your phone when grieving customers call - we are emotionally prepared to talk at that time we call - not when you decide to call back! I do give them credit for the nice box she was returned to us in and for having the forethought of requiring a signature when delivered instead of just being left on the doorstep for porch pirates to take.
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One month ago, my beloved pearl pet Mr Fluffy passed on. T/P services were very good , showed sincerity and were prompt and professional. I felt the warm welcoming when I entered the premises with my beloved pet, I've had since he was 3 months old. My family are animal lovers and I would definitely recommend Treasured Pets. Thank-u!
My boy Yogi had to be put down because of cancer and the VCA offered Treasured Pets as the cremation option. Once Yogi was at peace it took about 2 weeks for my boy to come home to me and the urn they put him in was very nice. I didnt have any complaints.
This place used to make really nice stuff, they now make cheap profitable boxes, go somewhere else this place is awful
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