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Trek Bicycle Santa Clarita Saugus

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Santa Clarita, United States

trekbikes.com
Bicycle rental service· Bicycle store· Bicycle repair shop

Trek Bicycle Santa Clarita Saugus Reviews | Rating 5 out of 5 stars (8 reviews)

Trek Bicycle Santa Clarita Saugus is located in Santa Clarita, United States on 26625 Bouquet Canyon Rd. Trek Bicycle Santa Clarita Saugus is rated 5 out of 5 in the category bicycle rental service in United States.

Address

26625 Bouquet Canyon Rd

Phone

+1 6614140088

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

...
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Jason Wilson

My first Trek bike and I am in love! I had a warranty issue after only having the bike 2 days and Trek Santa Clarita employees handled my claim with ease and efficiency. I could not help but smile as I walked into the clean and well organized store. Each employee fielded my questions and concerns (I called almost everyday) to my complete satisfaction. Thank you guys (Patrick, Koby, Teague, Alister)

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Jay Olson

First off, the shop is very nice. Everyone I have spoken with, who have been there, love it. Secondly and most important, Alasdair and Isabelle are terrific. Very knowledgeable, pleasant and professional. They took their time with me, and made me want to come back. I failed to mentioned, I live over 30 miles away from the shop. A bit of a drive, but worth doing business with these people. I would also like to give kudos to Cam, I think that is the correct name, for doing a great job on my bike. Thanks again, J.O.

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mesmeralda

I highly recommend this establishment for your Trek or any bicycle needs and service. I called for service and was answered by a voice that was willing to assist. When I arrived I was met with courtesy, professionalism and a friendly attitude. When I picked up our bikes the extra ordinary service continued. Though I hope to enjoy our bikes more, I know if I ever need anything, I know where to go.

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Justin Estorga

Trek in Saugus is your one stop shop for everything bike related. I originally bought a trek from the Pasadena store, but I had to buy a newer rack because of the new geometry of my mountain bike. Luckily Trek Saugus had a few racks in stock so they were able to get me one that fit my new bike. As soon as I walked in I was greeted by the most knowledgeable salesman/technician I’ve ever dealt with, Patrick. Patrick was super chill, super friendly, and was eager to get my bike setup the way I wanted. I thought I knew what features my trek had, but he dove deeper into explaining more about how my bike’s suspension and tires could further help me on the trail based on which settings I could set them at depending on my riding style. He showed me websites, tires, products, and really went above and beyond being of service to me, which I greatly appreciated. If you need help with your bike, buying a bike, or are in seek of knowledge regarding bikes... this is the place to be. They know what the hell they’re doin.

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Russell Stacey

You had the right bike rack for my needs and the service was excellent! Coby even helped me install the rack in the parking lot!

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Chris Melillo

So thankful to have a great shop in Santa Clarita. Jesse took his time and went so far out of his way to make sure our bike was dialed in for the race weekend and we got some amazing support from the whole team including sharing some suspension knowledge and last minute parts swap to resolve a brake issue. So thankful for the support, customer service was fantastic from the bike purchase to service and beyond. Thank you!

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Ben Batuka

I bought the bike from this branch. But I forgot to get mount which comes with the bike. But their manager called me and sent me nice gifts as well. I like that how they are treating with their customers. Thank you so much guys. Good luck.

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Charles Flyr

Drove a little out of the way to size a 2021 Slash, called the store and talked with Isabella. When we arrived the suspension was set and bike ready. All the employees were helpful and we will be making more road trips to this store. Thanks for all the help

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