Pleasant Grove, United States
630 W 700 S
N/A
+1 8017965959
Wheelchair-accessible entrance
Decent prices, great quality. We were looking for Weeping white spruce and they have some beautiful specimens in stock. We were treated respectfully too. Overall a positive experience.
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I love one-stop nurseries like this where I am able to get landscape rock, bark, shrubs and trees (etc.). I recently got some well priced rock for a large flowerbed from Reece and we love it. These guys over at Tri City South try really hard to give you discounts. Love their central location in the valley. Very friendly staff and company!
This place is awesome. I had the pleasure of speaking with Reece and he had a massive amount of knowledge about the bigger trees I desired. I’ve since planted my tree and the roots seem to be growing very deep and strong. I have very little background with all thing nursery but I can definitely trust the people here to take care of my needs.
These guys had all the plants and variations I was looking for when other places I had looked at did not. Jessica was super helpful and friendly from the get go. She was patient and kind, as I had 4 kids in tow as she guided is around to find what we needed. The price was right as well. Better than what I had proceed out elsewhere. They pretty much had it all. Overall great experience.
Wish I could give 0 stars. Phone staff is unbelievably rude. Orders are NEVER on time, and off by SEVERAL hours. Expect to never get your order, deal with inpatient, rude, and disrespectful staff... if you can even get a hold of anyone. Beware if you are a business owner trying to order for a client they are IMPOSSIBLE to work with.
As a horticulturist, this nursery is not my favorite. The selection and quality of trees is ok, but their customer service needs a boost. They only have a handful of staff who are knowledgeable of their inventory and plants. If they aren’t working, your questions will go unanswered (even about pricing). The staff in the main lobby were not eager to help us and we got a lot of blank stares. We ended up having to dig out our own rootball tree because we were told someone would help us, but no one came. The northern location is great, which is why I was excited to check this place out, but I will not be recommending this nursery to any of my clients in the future.
UPDATE: Buyer Beware. The owners response is a flat out Lie. I ordered 12 yds of lava rock and to make the pricing seem better you are now stating 10 yds is what was delivered. FALSE, it was 12 yds. Again 12yds I was charged 690 and you now wanted 515 before tax for half that quantity on my next order. That math does NOT add up. I was wanting to purchase a total of 18 yds from you people so I would expect when needing the same material a few days later that the price per yard to be the exact same with the exception of delivery cost. It’s a bummer the owner had to get on a respond by lying about how much rock I actually purchased.... 12 yds, not 10! Very telling and makes these numerous other 1 -2 star reviews stand true. Hopefully you guys can get it figured out. Funny enough, I know one of the other member who left negative feedback within the last few months. It’s too bad you decided to handle this by addressing my concern by jumping on here and lying about the quantity you actually sent me. Original Review posted below: I paid 690 for 12 yds of lava rock last week. Needed an additional 6 yds (half the amount) and the price was going to only be 160 difference. Tell me how that Math works? I consulted with my original sales rep. When I asked the question on why I’m not being charged the same amount per yd as a few days ago said, “I don’t appreciate you calling me out now for a new order after I gave you a good deal last week”. I was even fine with paying a delivery fee this time and was simply told “we’re treating this order as a new 6 yards of gravel and you are not getting the same price we gave you 5 days ago. If you don’t like it I suggest you go somewhere else”. Great way on retaining business.
I went to this nursery specifically to consult with someone about what type of tree would thrive in my area (saratoga springs) based on our climate/zone/soil. I got the help I needed and was steered to a 300 tree, which I loved, came home and planted. I have watered and cared for this tree exactly the way they told me to. Two weeks later this tree is dead. I called back to inquire about getting a replacement or a refund, and was met with resistance. The employee I talked to, Bill, was incredibly rude on the phone. He told me that they could offer me 20% off another tree...and that's it. I asked him what he recommend I do, because I wouldn't want this to happen again if I bought a replacement. He made all sorts of aggressive comments, things like "How am I supposed to know what happened, I wasn't there when you planted it?" and " maybe you killed it. maybe you didn't plant it correctly. I can't help you with that." Long story short, it was one of the more unpleasant and shocking interactions I've had with a professional in a very long time. And all because I was calling with a genuine concern about how my tree has died despite THEM telling me what would thrive. *UPDATE* I consulted with a brilliant plant specialist out in Saratoga about this tree. She told me that this type of tree will not do well with the type of soil we have out here. So not only did they steer me wrong, but it now cost me 300 and a terrible phone call. I won't go back. And if you do, I would recommend you only go if you know what you're after and don't need to ask them questions about their products. Bill should be fired for the way he spoke to me. I'm sure he won't be. There are so many negative reviews below mine, so clearly the manager Daryl isn't that concerned.
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