TriOne Cycles

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Newport Beach, United States

trione.bike
Bicycle rental service· Bicycle club· Bicycle repair shop· Bicycle store· Store· Consumer Services

TriOne Cycles Reviews | Rating 4.3 out of 5 stars (3 reviews)

TriOne Cycles is located in Newport Beach, United States on 6000 West Coast Hwy d. TriOne Cycles is rated 4.3 out of 5 in the category bicycle rental service in United States. We are the OC's premier electric bike rental and sales specialists. Our bikes are considered the most reliable and dependable bikes around. We work really hard to maintain our rental fleet and try to give our customers the best experience possible. Book today and see what the buzz is all about!

Address

6000 West Coast Hwy d

Phone

+19492207654

Company size

1-10 employees

Headquarters

Newport Beach, CA

Founded

2016

Open hours

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S

Sloan

I would like to give this a better review, but I ended up being very disappointed in the day-of service. Booking was difficult because the online form was not working, so I called and they sent me a contract from our conversation, but billed me for a whole day rather than the two hours I requested. Then they fixed it and all was well. On both bills they even added a coupon I didn't have, which was really great. Made 5 bikes for 2-hours only 23. The contract said to be there 15 minutes early, but on the phone the owner said come in whenever. We showed up 15 minutes early as the contract said and the store was not open yet. I tried calling the owner's cell, which was in the contract, and didn't get an answer but left a voicemail. Twenty minutes later, five minutes past the time we were supposed to already be on our bike ride, an employee shows up and leisurely opens up the shop without any apologies for being 20 minutes late. It takes a while to get all the bikes ready, and one bike was missing. I paid in full for the bikes ahead of time, so he gave us the owner's wife's bike to use in place of the missing bike for rent. The tutorial he gave us was not thorough, so we sort of taught ourselves along the way. On the ride we stopped at Huntington Pier and found that he only gave us 3 locks, and one of the combinations was wrong so we couldn't open it. I called and he said they only give one lock per two bikes. For rental bikes that cost that much, I was surprised by that, thinking maybe they want us to lose them and have to pay for them. We made the locks work, but spent a fair amount of our two hours figuring that out. Overall, the price was great and so were the quality of the bikes. However, the service was very unprofessional, so I would recommend going elsewhere for your electric bike rental.

M

Matthew Esparza

Great place to buy or rent an E-Lux Electric bike! I personally rented from here when they where in Huntington Beach and now their new location. The staff are incredibly nice and helpful! The bikes are also amazing!

Y

yehuda selah

Near bech great prices and service. !!!!