Troy, United States
1130 Hoosick Rd
N/A
+1 5183124044
Giving them a 2 because the service was a 4 but EagleRider as a whole is a 1. First the rental process at the location was painless and quick. The people there were very friendly. Not a thing wrong with them on that. I'm not happy I had to keep the bike and pay an extra day because they aren't open on Monday. That's on them. Not happy with EagleRider as a whole though. I rented an Ultra. It was bare bones. I expect pretty much stock but people don't rent a dresser to just ride around town. They could spend a little extra to just put a backrest and highway pegs on it for comfort. Also they could learn from car rentals and put in SiriusXM with an option to activate it. I was also asked if I wanted roadside assistance. I shouldn't have to carry that for a bike they are maintaining. The high price was just not worth what I was paying. I won't rent from EagleRider again. Once again corporate HD showing the consumer means nothing.
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Lady cashiering is a gem!
This rental experience was great. I'm an Eaglerider club member. The reservation process was seemless. The pre-registration and day of rental were exactly as expected. The return process was great.
The rental process was painless. The folks at Brunswick HD gave me a complete and thorough run through of the bike. Rensselaer county and Massachusetts and Vermont are lovely to ride in. My only gripe is the bike I really don;t enjoy Harley Baggers.
Very cool place and friendly staff.
Great people at that location !
Friendly and knowledgeable staff
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