Troy, United States
1183 Chicago Rd
N/A
+1 2485899665
Wheelchair-accessible entrance
I have had three fantastic experiences with Landmark over the years. On one old printer, a part couldn't be found and they took the trouble to fabricate a part which saved my favorite printer. I have found everyone at Landmark polite, helpful and kind, and knowledgeable. Prices are certainly fair. This last time, Steve went really out of his way to help me out. I highly recommend Landmark. ( I am NOT a friend, relative, or robot)
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I took my printer in to be repaired. It was an old printer and I was told up front that it might not be worth repairing or that parts might not be available. I did not feel great about that but I paid the diagnostic fee, that I was told would count toward repair time, and I left. It took a few days but the service manager called and said that the machine just needed new rollers and that the they were pretty cheap. A few days later I picked up my machine and it has been working great ever since. I am always leery about repairs and getting ripped off, but Landmark did what they said they would and the price was fair.
I am all for supporting small business, but I have had a very bad experience with this particular company. The woman who was supposed to give me an estimate on a copy rental was rude and hung up on me. You just can't treat potential clients this way considering there are many options of who to rent from. I would not do business with this company because they have terrible customer service.
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