Tucson, United States
2500 N Rosemont Blvd
N/A
+1 5203254800
Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
We moved my mom from FL into The Forum at Tucson's Independent Living unit several years ago. She had been very reluctant to leave FL and give up her independence. But at The Forum, she loved her apartment, the food was excellent, the staff caring and respectful and other residents lively and enjoying life there. She is a shy person, but she made friends easily with the help of staff who made introductions and found her a seat at the dining table with friendly and fun fellow residents who made her feel welcome. When she needed additional care, she transitioned easily into Assisted Living /The Neighborhood. She feels safe and well cared for by loving and compassionate care givers. During the current COVID-19 pandemic, The Forum is closed to all but essential visitors, so she is lonely and bored. But when I ask her how they're taking care of her, she is enthusiastic and positive: she feels extremely well cared for and meals in her room have actually been excellent! A few weeks ago, I learned that my brother (in Michigan) was nearing the end of his life from multiple sclerosis. It was important to me to facilitate a last goodbye between him and my mom. Kelly, The Forum's director of Assisted Living, went to extraordinary lengths to make this happen. We kept our masks on and maintained social distancing through a propped-open door, my mom on the inside and me on the outside, and Kelly stayed through the entire conversation, holding the phone for my mom and \interpreting\ so my nearly-deaf mom and my barely-audible brother could understand each other. It was a very sad day, with many tears, but my mom felt at peace having been able to tell her son how much she loved him, and he was able to do the same. I an thankful that my mom is at The Forum.
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Warm and inviting. All the residents I met were very pleasant, staff attentive, immaculately clean and dad will love it here.
The food at The Forum is nothing but exceptional. The food is prepared by staff who really care about the way the food tastes. The food is delicious and you will want to come back for seconds. The kitchen staff is always very friendly and takes the time to deliver quality food with a smile on their faces. Food is delicious. Highly recommended.
We recently moved my elderly parents into an assisted care unit at The Forum and have been very happy with it. Most important my parents are also very happy there! They speak highly of the care givers - especially Stephen and really enjoy the food and choices. Their unit is kept very clean by the staff and they seem to understand the needs of my parents. There is ample room for the 2 of them in the one bedroom unit and they are beginning to feel very at home there. I would highly recommend this place to others.
Moving your parents into the community of the forum at Tucson would not be such a great idea. The forum at Tucson is run by people that care only of money and nothing else. The name of the company is five star, I can assure you that if far from being a five star community. To them it does not matter what the resident feels or needs on a day to day basis, it goes in one ear and out the other. The food and beverage director thinks that he's making it a better kitchen, when in reality he's just finding the cheapest way out of everything. He's does nothing but lie to all the residents and blames everything on the dining staff. They got rid of the executive chef and shortly after the dining room manager. The replacement for the dining room manager didn't even last a week before she left because that place is just complete crap. The executive director is nothing but a power hungry woman that cares only of herself. I was recently personally invited to a memorial service for a resident that lost her husband and I was removed from the premises without even being able to say hello or express my condolences. After being an employee of the forum for so many years and bonding with many residents, considering most of them to be family, she didn't even think twice about it. I saw many different executive directors in and out of that place and this one is by far the worst one yet. Good luck to you if you choose to be a brave soul.
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