Tulsa, United States
9777 S Memorial Dr
N/A
+1 9187793064
DeliveryIn-store shopping
Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
Car washOil changeRepair services
I went there looking for a used car, and the experience was amazing!!!! The salesman Jose Marquez was very helpful, patient, good listener. Also he speaks SPANISH, so that helped out a lot!! If you are looking for a car look for him and he will help without being pushy!! He is awesome and will do the best for you! I do my oil change and all services as well and they are GREAT, It doesn’t take that long and have a nice coffee machine!
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My husband and I researched cars for over a year, and finally, during the past month, we decided on the Palisade. I contacted Boyd who gave me the space I needed to make my final decision, as well as supported me through email and text to answer all of my questions. When my husband went to make the official purchase, they treated him well and made the process very easy. We are so pleased with the great care shown. No pressure, just providing us with a great buying experience overall. Surprising to get that at a car dealership, but very happy this was the case!
My car buying experience could not have gone any better. The staff was amazing and I am blown away by the value of my 21 Sonota. I would recommend checking out dealership 100% if your looking for a new vehicle.
They are selling used demo/loaner vehicles as new cars. The car I called to look at had over 7k miles on it, another similar car had over 3k miles. Website does not show mileage on these new/used cars. Our salesman was nice, but the other salesmen on the floor were standing around joking and setting off the car alarm on one of the cars we looked at inside the showroom with us standing next to it. Not a professional dealer attitude.
July 1st update. After talking with the service manager, I took the car back in. This time I got a new loaner vehicle. It took two days to fix my car and on both days I got a call from the service manager (Kevin) to update me on the progress. I picked the car this morning and it looks like everything works properly. They even put about 10 of gas in it, which was nice, and washed it again. Apparently they had to unplug my battery again, because the clock wasn't reset. Not a big deal. If this wasn't my 3rd visit to resolve the issue it would have been a 5 star experience. I'm updating the rating from 1 star to 4 stars, because I believe that they really did their best to resolve the issue. Original review: I came to get rid of an engine rattle and do oil change and tire rotation.. They told me it was AC compressor. It wasn't in stock, so they said they would order it and call me when they get it. It didn't happen. I had to call in and find out by myself. I went back in. They replaced it and said that the rattle was still there. So, they thought it was alternator. Of course, not in stock. I told them to keep the car till they fix it. They replaced the alternator and said it was fixed. Nope, worse than before. When I got home I popped the hood only to find out that there was oil spilled all over engine cover and the main alternator bolt was loose! Not even finger tight. Also the AC now barely blows cool. So, now I have to take a 3rd trip to that \service\ that is 45 minutes from my house. They never offered a loaner vehicle. As a \courtesy\ they washed my car. In the process they removed my car antenna and forgot to put it back. I found it next to my windshield wipers on the front windshield. It's a miracle it didn't fly off on the highway. Also, they didn't reset my service reminder or the clock (they unplugged the battery to replace the alternator). I'm wondering what else they forgot! 2017 Tucson. 39K miles
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