Blacklick Valley Municipal Authority

Melissa Harker

I have never experienced such poor \customer service\ from anyone in my life, and I've worked in customer service my entire career. Every call I made was met with attitude from the very beginning. Ive only had dealings with Mike a couple times and he was great. But Roxanne, the office manager, is rude and abrasive and not helpful at all. Basically called me a liar one point and then turned around a couple days later and proved I wasn't but did not acknowledge the call from a few days prior. I'm not the only one. Every person I have talked to that has had dealings with her have the same \horror stories.\ I just sold my house in TR and that was a highlight I will never have to deal with Roxanne again.

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