Orlando, United States
4001 E Colonial Dr
$$$
+1 4078946011
N/A
Solid experience. In and out fairly quickly for a hitch install. Establishment was clean, well organized and plenty of moving supplies. Manager was very nice and Stanley has exceptional customer service skills.
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So I reserved a trailer online. I also did express check in online with credit card, all personal info, and uploaded pics of front and back of my drivers license. I pulled up front, parked and went in. This was 10 am Saturday and I was the only customer there-that should have been a clue. The guy at the counter asked me to move my car to a parking spot. The area that I parked was not marked as no parking and was not blocking the equip return Iane. See photo. So I moved my car 10 feet-mine is the black Honda CRV. before I moved I was in the area circled in red. When I go back in 2 min later no one is around. I had to wait 10 min for someone to show up. Then he asks for my license and credit card. I told him I did express and they had all that. He said he needed it again. He verified all the info that I filled in online and asked for an alternate phone number. I told him I just had one but he said he couldn’t rent to me without another phone number. I was pretty hot at this point as I had wasted 20 min with this jerk. I should note that I had the manager involved at this point and he had the same attitude. I left and went to the U-Haul on Goldenrod. They were busy but I was in and out in 10 min. They didn’t even ask for an alternate phone number.
Good service and very patient, I will rent again from them.
Nice people, quick service but horrendous truck. 17 foot truck had over 174,000 miles, was wobbly and the drivers door didn’t fully close. The noise from the wind with the windows closed was awful and the truck is absolutely not fit for the highway. Shameful that UHaul would put people at danger by having this vehicle on the road still.
Very good people, fast service, and very helpful.
We needed a van to drive round trip to Ft. Lauderdale. The Van was filthy. Seats were FULL of dog hair and trash was left behind the seats. The outside was no better.. It was obvious that even during pandemic, cleanliness is not a priority.
Excellent Service and Quick!.
Kiran was awesome!!! I had a reservation at a different location and he was able to switch my reservation. Really appreciated all of his help!! Will definitely be back!
Deli
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